Porter Security

NHS; Llantrisant; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Llantrisant is looking for a Porter Security to deliver operational services 24/7. Responsibilities include responding to security incidents, providing locking and patrol services, and ensuring compliance with health board policies. Ideal candidates will have relevant experience within the health service and hold a full driving licence. Welsh language skills are desirable. This role is vital for maintaining safety and service quality in the healthcare environment.

Qualifications

• Experience in porter security or transport services within the health service.
• Experience working in a busy, customer-focused environment.

Responsibilities

• Provide operational porter security services 24/7.
• Respond to security incidents and provide building security.
• Support contingency operations during major incidents.

Skills

Customer service skills

Ability to respond to security incidents

Communication skills

Basic knowledge of security services

Education

Full driving licence

SIA accreditation certificate training

Job description

Porter Security

The closing date is 18 February 2026

Support the porter services supervisor and porter team leader in supervising the provision of porter and security services delivery that are managed from a Facilities control centre based at the hospital. And ensuring a high quality service is delivered to patients, staff and visitors in accordance with service specifications. Post holder will be required to perform supplementary duties to respond to service needs and that are appropriate to the Facilities services and in line with their grade.

Main duties of the job

Provide a full range of operational porter services 24/7. Prioritise and respond to security incidents where required and provide a porter/security service at other local health sites where detailed in the post assignment instructions.

Report to the porter services duty supervisor and the police any individuals reported or discovered committing criminal offences on health board premises in accordance with health board security policy and procedures.

To undertake the day‑to‑day routine duties the post holder is required to use various types of equipment and audit tool and communication devices supplied by the facilities department.

Provide building security, lock down and security patrols internally and externally. To respond to site CCTV and alarm systems. Provide mobile security to other Cwm Taf sites where alarms are activated.

In the event of a major incident or to support adverse weather or other Facilities services contingency, the post holder may be required to be called into work outside of normal working hours to support the porter services manager in managing the contingency when and where required.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only the lifeblood of our organisation but of the diverse communities that we serve.

Job responsibilities

As defined in the job description - to provide a full range of operational porter security services 24/7.

Person Specification

Experience

• Prior work experience of porter security or transport services within the health service
• Working within a busy customer focused and productive work environment (preferably within a healthcare setting)

Education/Qualifications/Training

• Full driving licence
• Training equivalent to SIA accreditation certificate of training

Knowledge

• Knowledge of confidentiality compliance
• Basic knowledge of porter or transport, waste, security services, healthcare porter services
• Welsh language speaking/listening skills at Level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.