Porter LGH | University Hospitals of Leicester NHS Trust

University Hospitals of Leicester; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A major healthcare provider in the UK is seeking dedicated porters to ensure the smooth running of their facilities. Responsibilities include transporting patients, delivering medical supplies, and maintaining cleanliness in the hospital environment. Candidates must exhibit strong communication and teamwork skills and are expected to work flexible hours in a fast-paced setting. The role is essential for providing excellent patient care, contributing to a compassionate and efficient healthcare service.

Qualifications

• Ability to work in a high-pressure and fast-paced environment.
• Competent to use electronic devices after training.
• Maintain necessary skills through relevant training.

Responsibilities

• Transport patients on wheelchairs, beds, and trolleys.
• Collect and deliver units of blood and other items.
• Respond to tasks allocated through tasks management system.

Skills

Communication skills

Teamwork

Attention to detail

Education

No formal education required

Tools

Hand-held radios

Electric vehicles

Job description

We are currently looking for porters in the Estates and Facilities Directorate, based at the Leicester General Hospital, the Glenfield Hospital, and the Leicester Royal Infirmary. The portering service is a 24‑hour service including nights and weekends, and is essential to the smooth running of a hospital. Porters keep everything moving, from patients to parcels!

About the Position

We are looking for an innovative individual with the drive and ambition to work with a group of staff within the department. The successful candidate will need the passion and drive to motivate individuals to deliver excellent patient care. The University Hospitals of Leicester Trust is one of the busiest in the UK and the candidates who apply for this position must have the ability to work in a high‑pressured and fast‑paced environment.

Key Responsibilities

• Transport patients on wheelchairs, beds, and trolleys from one department to another.
• Collect and deliver units of blood, gas cylinders, and other items.
• Frank mail, collect and deliver post around the hospital, and sort post for collection.
• Fill trolleys with clean linen to be sent to the wards, and handle curtain changes and uniform orders.
• Drive electric vehicles to collect and deliver large bins to each area, and segregate and prepare them for collection.
• Respond to tasks allocated through the tasks management system using hand‑held radios.
• Convey and move patients by wheelchair, trolley, bed, etc., including assisting clinical staff.
• Collect and clean wheelchairs, trolleys, and beds.
• Deliver clean linen to all wards using trolleys, electric vehicles, and tugs.
• Collect dirty linen from all wards and departments using trolleys, electric vehicles, and tugs.
• General duties such as delivery of beds, materials, equipment, and other removal requests that arise in the course of the day’s duties.
• Move deceased persons in compliance with Trust policies and procedure.
• Ensure all waste is collected, transported, and disposed of in accordance with Trust policies, procedures and current legislation.
• Transport blood and blood products to and from the pathology department.
• Deliver or collect medical notes from all wards and departments.

Training and Development

• Be competent to use electronic devices specific to the role after training.
• Have a good knowledge and understanding of the requirements of the service prior to and following training.
• Maintain necessary skills and undertake relevant training to fulfil your role and your personal development.
• Complete and update Trust Mandatory Training in Waste Handling, Infection Prevention Control, Moving and Handling, NVQ – Cleaning and support services including customer care, and Control of Substances Hazardous to Health (COSHH).

Key Working Relationships

• Work Colleagues throughout the trust
• Logistics Team leaders/Coordinators
• Facilities Managers
• Ward and Department Clinical teams
• Patients and General Public

Key Result Areas

• Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.
• Observe confidentiality of patients and employ trust’s business at all times.
• Communicate and liaise effectively with Work Colleagues, Managers and with Clinical Teams in accordance with Trust values.
• Work flexibly within the base or mobile around the site as part of a team.
• Maintain good relationships and communication with the Customer Service Centre working together to provide a high quality service.

Patient/Customer Service

• Ensuring that consistently a high standard of customer service is delivered at all times.

Strategic Context

This role supports the Trust’s new strategy, developed with the support and feedback of colleagues, patients, and partners, guiding the next seven years (2023‑2030). The strategy focuses on high‑quality care, being a great place to work, partnerships for impact, and research and education excellence. The Trust also embeds health equality, working to reduce avoidable differences in healthcare and partnering with communities.

Our values are compassionate, proud, inclusive, and one team. We expect all staff to live these values daily.

Application Deadline

This advert closes on Sunday 28 Dec 2025.