Porter

Blakeney Hotel; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

A family-run hotel located on the Quay in Blakeney is seeking a Front of House Assistant to assist guests with luggage, handle inquiries, and maintain cleanliness. Candidates should possess a polite attitude, experience in hospitality, and a commitment to high customer service standards. Join a positively engaging team on the beautiful North Norfolk coast.

Qualifications

• Polite and courteous attitude and a friendly and helpful nature.
• Experience in a hospitality environment.
• High standard of personal presentation.

Responsibilities

• Assist guests with luggage.
• Handle guest queries professionally.
• Serve afternoon teas.
• Maintain cleanliness of front of house areas.
• Assist bar and restaurant as needed.

Skills

Polite and courteous attitude

Experience in hospitality

High standard of personal presentation

Commitment to customer service

Job description

Overview

The Blakeney Hotel is an award winning, four star, 64 bedroom, priavtely owned and family run hotel located in an unrivalled position on the Quay in Blakeney on the North norfolk coast.

Responsibilities

• Assisting with luggage
• Dealing with guest queries
• Serving afternoon teas
• Maintaining and keeping front of house areas clean and tidy
• Assisting the Bar and Restaurant if necessary

Qualifications & Attributes

• A polite and courteous attitude and a friendly and helpful nature
• Experience in hospitality
• A high standard of personal presentation
• Committment to delivering high levels of customer service