Police Communications Operator - Calm, Precise Dispatch

Fox Morris Group Ltd; Connah's Quay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional law enforcement agency is seeking a Communication Operator in North Wales. The role involves providing effective customer service and resolving public inquiries. Ideal candidates should hold an NVQ level 3 qualification and possess good communication and problem-solving skills. This initially temporary position may lead to a permanent role, offering a flexible salary based on experience.

Benefits

Generous referral fee

Qualifications

• You must have a NVQ level 3 or equivalent qualification or relevant experience.
• Typing speed of around 25-30 wpm is required.
• Good communication skills are essential.

Responsibilities

• Provide professional customer service within North Wales Police.
• Resolve issues raised by the public with an emphasis on first contact resolution.
• Accurately record information on force systems.

Skills

Communication skills

Problem-solving skills

Geographical knowledge of North Wales

Teamwork

Education

NVQ level 3 or equivalent in Communication/Business/Customer related field

Tools

Windows systems

Job description

A regional law enforcement agency is seeking a Communication Operator in North Wales. The role involves providing effective customer service and resolving public inquiries. Ideal candidates should hold an NVQ level 3 qualification and possess good communication and problem-solving skills. This initially temporary position may lead to a permanent role, offering a flexible salary based on experience.