Podiatry Clinic Receptionist

Lincolnshire Co-op; Hatfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused healthcare provider in Hatfield is seeking a Podiatry Clinic Receptionist. In this role, you'll welcome patients and ensure an efficient, professional experience. Responsibilities include managing appointments, assisting with queries, and maintaining clinic standards. The ideal candidate will have great organizational and communication skills. Full training is provided, making this an excellent opportunity for those looking to start a career in healthcare. The role comes with benefits including 30 days of annual leave and employee discounts.

Benefits

30 days annual leave (including bank holidays)

Pension scheme with up to 12% employer contributions

Generous colleague discount rates

Annual discretionary colleague bonuses

Free tea and coffee provisions

Qualifications

• Previous experience in a healthcare or customer service environment preferred.
• Commitment to delivering great service.
• Ability to manage appointments and payments accurately.

Responsibilities

• Be the first point of contact for patients.
• Manage appointment bookings and assist with queries.
• Maintain accurate records and ensure hygiene standards.

Skills

Organisational skills

Customer service skills

IT skills

Communication skills

Job description

At Lincolnshire Co-op, we're proud to bring together ideas, energy and resources to make life better in our communities. Our Podiatry Clinic plays a vital part in supporting local health and wellbeing - providing professional, caring, and accessible foot health services to patients across Lincolnshire. We're looking for a Podiatry Clinic Receptionist to join our friendly team, ensuring every patient receives a warm welcome and an excellent standard of service. As a Podiatry Clinic Receptionist, you'll be the first point of contact for our patients, ensuring their experience is welcoming, efficient, and professional from start to finish. You'll manage appointment bookings, assist with queries, and support the smooth day-to-day running of the clinic. Organisation and attention to detail are key - from preparing patient files and processing payments to maintaining accurate records and ensuring the clinic environment meets the highest hygiene standards.

You’ll be an organised, caring and approachable individual who enjoys working with people. Previous experience in a similar healthcare or customer service environment would be helpful, but it's not essential - full training will be provided. What matters most is your commitment to delivering great service, your ability to communicate clearly and professionally, and your enthusiasm for supporting patient wellbeing. You’ll have good literacy, numeracy and IT skills, with the confidence to manage appointments and payments accurately. You’ll take pride in maintaining a clean, welcoming clinic environment and demonstrate our values in everything you do. We are an "Investors in People - Platinum" employer, meaning that we have been recognised as one of the country's top employers, offering progression opportunities and supporting community-focused initiatives.

Benefits

• 30 days annual leave (including bank holidays) (pro-rata)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Free tea and coffee provisions for all colleagues during rest breaks at work