PMO Support Manager

Government Recruitment Service; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A government department in the UK is seeking a Programme Support role within the DWP Estates team. The position focuses on managing risk, implementing process improvements, and supporting recruitment campaigns. Successful candidates will collaborate with various stakeholders, develop reporting tools, and provide guidance on governance matters. Strong analytical skills, leadership experience, and familiarity with digital tools like SharePoint are essential. This is an excellent opportunity to contribute to strategic objectives and team growth.

Qualifications

• Proven experience in risk management and mitigation.
• Ability to develop and implement process improvements.
• Strong analytical skills for data gathering and decision support.

Responsibilities

• Lead risk management activities for the team.
• Coordinate updates and submissions of reports and briefings.
• Support recruitment campaigns and assist in interviews.

Skills

Risk management

Process improvement

Data analysis

Organizational skills

Knowledge management

Team leadership

Tools

SharePoint

Digital reporting tools

Job description

For jobs located in Wales, the ability to speak Welsh is desirable.

The Department for Work and Pensions (DWP) is one of the government’s largest public service departments with a sizeable annual budget, serving over 20 million citizens.

The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues.

Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.

We are responsible for the day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.

DWP Estates is not just about maintaining buildings - it’s about transformation. Our strategic goals include:

• Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
• Investing in infrastructure through planned replacement works
• Embedding sustainability in line with Government Greening Commitments (GGCs)
• Delivering cost-effective services while maintaining high standards
• Creating a professional, best-in-class working culture across the Government Property profession

Our Estates strategy ambitions have been refreshed to take us through to 2030:

• OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments

• INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption

• SUPPORT the drive for sustainability throughout DWP

• DELIVER: Expertly deliver improving, cost-effective services for DWP

• THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government

There is no better time to join the award winning DWP Estates team.

The Strategy, Portfolio and Leasehold (SP&L) team is responsible for supporting collaboration across SP&L, Estates, and other stakeholders. The PMO supports both internal and external governance, assisting in implementing new ways of working, including those related to the new Jobs and Careers Service (JCS). It is focused on proactively and strategically planning for DWP’s significant property portfolio, including all Job Centre Plus locations, Corporate Centres and other buildings that make up the Department’s estate.

Reporting to the G7 PMO Lead and line managing the Programme Support HEO, the successful candidate will work as part of a collaborative team, be able to integrate into a geographically dispersed team, working across boundaries and provide expertise, leadership and motivation to drive forward our strategic aims and objectives.

Key Accountabilities

• Lead the risk management across SP&L, including the recording and management of risk and mitigation activities
• Support the PMO Lead to develop process improvements across the teams, involving the design and development of digital processes
• Develop reporting, tracking and benchmarking tools to aid with the continual drive for improvement and best value for money
• Assist SP&L and Estates colleagues with responsibilities relating to internal and external governance
• Gather data and evidence and make recommendations to support business change, assess and provide challenge to support decision making
• Coordinate timely updates and submission of reports, briefings and information packs
• Undertake Secretariat duties
• Support the PMO Lead to manage the SharePoint sites for SP&L and its stakeholders and provide guidance and training to colleagues on changes/developments as neede
• Assist SP&L to ensure plans and activities reflect wider strategic priorities
• Support the development and implementation of new ways of working and associated activities relating to the Jobs and Careers Service (JCS)
• Organisational learning & knowledge management
• People & skills (upskilling of team members)
• Co-ordination of work force planning to identify future capacity and capability needs across SP&L
• Maintain a central storage area for SP&L Induction materials
• Support recruitment campaigns and take part on interview panels across SP&L and DWP Estates