PMO Lead

WM Reply; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A UK-based technology firm is seeking a PMO Lead to enhance project governance and delivery across multiple client engagements in Manchester. The ideal candidate will drive operational excellence, manage resources effectively, and possess strong organizational skills with a focus on Agile and Waterfall methodologies. Benefits include health insurance, a pension match of up to 5%, and flexible working hours, fostering a supportive and innovative workplace culture.

Benefits

Health insurance

Pension match up to 5%

Flexible working hours

Qualifications

• Strong understanding of Agile, Waterfall, and hybrid delivery models.
• Proven experience creating and embedding project governance frameworks.
• Excellent communication, facilitation, and stakeholder management skills.
• Proactive and comfortable operating in fast‑paced environments.

Responsibilities

• Drive project governance and delivery assurance for client engagements.
• Own resourcing and capacity planning while overseeing project health.
• Lead continuous improvement initiatives and executive-level reporting.

Skills

Project governance

Stakeholder management

Agile methodologies

Waterfall delivery

Capacity planning

Microsoft 365 tools

Communication skills

Organizational skills

Education

PRINCE2 certification

Scrum Master certification

Job description

WM Reply is the Reply Group company specialising in improving employees day‑to‑day lives through modern workplace solutions and connecting consumers to products and experiences they love online. We support our clients from beginning to end; designing and building their solution and easing adoption. Making sure our clients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office 365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over! We have a colourful team who are famous for their imagination, delivery, passion for technology and moSprist importantly, their pride in delivery. Here's what you can expect to get up to…

• As PMO Lead at WM Reply, you will drive project governance, delivery assurance, and operational excellence across multiple client engagements. Working closely with project managers, consultants, technical leads, and clients, you'll ensure projects are delivered on time, within budget, and to a high standard.
• You’ll own resourcing and capacity planning, embed best‑practice delivery frameworks, oversee project health and risk management, and act as an escalation point where needed. You’ll also lead continuous improvement initiatives, facilitate kick‑offs and lessons learned, and provide clear, executive‑level reporting to support confident decision‑making.
  Strong understanding of Agile, Waterfall, and hybrid delivery models
• Proven experience creating and embedding project governance frameworks
• Excellent communication, facilitation, and stakeholder management skills
• Strong organisational skills with a delivery‑focused mindset
• Experience with resourcing, capacity planning, and project oversight
• Good understanding of Microsoft 365 tools, including Copilot
• Proactive, accountable, and comfortable operating in fast‑paced environments
• PRINCE2 and Scrum Master certifications are desirable
• In our annual employee survey employees rated their overall satisfaction at a 6.4/7 on average. But why do people love it here?
• Our people are our most valued asset so keeping them happy is a priority. We promote from within as default, support people when the times are hard and celebrate hard when times are good.
• Innovation is treasured and celebrated. With experts across the full stack of Microsoft technology there's always something to learn or new to try out.
  If you're successful you can expect benefits such as health insurance, pension match up to 5% and flexible working hours.