Plumber / Heating Engineer (Residential Maintenance)

Intersmooth Developments; Bromley; On-site; GBP 48,000 - 52,000; Full time

Job summary

A plumbing services company is seeking an experienced Plumber/Heating Engineer in Bromley. This full-time role involves residential maintenance and reactive repairs, with a competitive salary of approximately £48,000–£52,000 per year. The ideal candidate will possess 3–5 years of relevant experience, necessary qualifications, and strong customer service skills. Benefits include a company van, tools, paid time off, and ongoing training opportunities. Occasional weekend support work may be required.

Benefits

Company vehicle

Paid holiday leave

Ongoing training and development

Qualifications

• 3–5 years of proven experience as a Plumber in residential maintenance and repair roles.
• Possession of a full UK driving licence (manual) is required for driving the company van.
• Ability to pass a DBS (Disclosure and Barring Service) background check.
• Excellent troubleshooting and problem-solving skills in domestic plumbing.
• Strong communication skills with the ability to explain issues effectively.

Responsibilities

• Carry out residential plumbing maintenance and reactive repairs on fixtures and pipework.
• Perform basic heating system checks and repairs.
• Install and replace plumbing fixtures and appliances according to industry standards.
• Respond to emergency plumbing calls and reactive maintenance requests.
• Ensure all work complies with current plumbing regulations and safety standards.

Skills

Troubleshooting

Problem-solving

Customer service

Communication

Teamwork

Education

NVQ Level 2 or 3 in Plumbing

Unvented Hot Water (G3) certification

Tools

Plumbing tools

Job description

Job Overview

We are seeking an experienced Plumber / Heating Engineer based in the Bromley (BR7) area to join our team. This full-time, permanent role involves working on residential maintenance and reactive repair projects across Bromley and surrounding areas (approximately a 15-mile radius).

We offer a competitive rate of pay(around £48,000–£52,000 per year, before CIS deductions) along with a company van, provided tools, and other benefits. The ideal candidate has 3–5 years of experience in domestic plumbing and heating, holds relevant qualifications (e.g. NVQ Level 2 or 3 in Plumbing, Unvented Hot Water certification), and delivers excellent customer service. Note: Occasional weekend support work may be required (with additional pay or time off in lieu as appropriate).

Key Responsibilities

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  Plumbing Maintenance & Repairs: Carry out residential plumbing maintenance and reactive repairs on fixtures and pipework (e.g. fixing leaks, clearing blockages, repairing taps/toilets). Diagnose issues quickly and implement effective solutions to restore service.

  
  


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  Heating Support: Perform basic heating system checks and repairs, such as bleeding radiators, repairing pipework, and assisting Gas Safe engineers with boiler maintenance or installations as needed.

  
  


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  Installations: Install and replace plumbing fixtures and appliances (sinks, showers, toilets, radiators, etc.) in line with client needs and industry standards.

  
  


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  Emergency Call-Outs: Respond promptly to emergency plumbing calls and reactive maintenance requests, including some after-hours or weekend call-outs, to resolve urgent issues and minimize disruption for residents.

  
  


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  Regulatory Compliance: Ensure all work complies with current plumbing regulations and health & safety standards. Keep up-to-date with relevant building codes and best practices to ensure quality workmanship and pass any required inspections.

  
  


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  Documentation: Maintain accurate records of work completed, materials used, and any recommendations for further action or preventative maintenance. This includes completing job sheets or reports as required.

  
  


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  Customer Service: Communicate professionally with homeowners/clients, explaining the work carried out and ensuring customer satisfaction with the service. Provide friendly and respectful service while working in occupied homes.

  
  


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  Independent & Team Work: Work independently to manage a daily schedule of jobs across different sites, while coordinating with the office and other team members when necessary. Ensure that each job is finished to a high standard before moving on to the next.

  
  

Requirements and Qualifications

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  Experience: 3–5 years of proven experience as a Plumber (ideally with exposure to heating systems) in residential maintenance and repair roles.

  
  


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  Certification: NVQ Level 2 or 3 in Plumbing (or equivalent qualification in Plumbing & Heating). Additional certifications are highly desirable. For example, Unvented Hot Water (G3) certification is a strong plus for working on unvented cylinders.

  
  


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  Gas Safe Registration: Optional but advantageous – being Gas Safe registered is a bonus (not mandatory, as gas work can be covered under the company’s registration).

  
  


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  Driving License: Full UK driving licence (manual) is required to drive the company van.

  
  


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  DBS Check: Ability to pass a DBS (Disclosure and Barring Service) background check is required (due to working in private homes)

  
  


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  Skills: Excellent troubleshooting and problem-solving skills in all aspects of domestic plumbing. Able to quickly identify issues and propose effective fixes.

  
  


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  Communication: Strong customer service and communication skills – you should be courteous and able to clearly explain issues and work completed to clients.

  
  


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  Work Ethic: Self‑motivated, reliable, and able to work with minimal supervision. Good time management and ability to prioritize tasks.

  
  


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  Teamwork: Willingness to collaborate with a team when needed and to take part in a rota for on‑call/weekend work.

  
  


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  Health & Safety: Good understanding of health and safety practices and PPE usage on the job, ensuring a safe working environment at all times.

  
  

Benefits & What We Offer

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  Competitive Pay: ~£200 per day (approximately £48–£52k per annum, negotiable based on experience; paid via CIS or PAYE as applicable).

  
  


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  Company Vehicle: Company van provided for work use (with fuel expenses covered). This allows you to travel to job sites around the Bromley area efficiently.

  
  


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  Tools & Equipment: All necessary tools, equipment, and PPE are provided by the company, so you can perform your job without investing in expensive gear.

  
  


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  Paid Time Off: Paid holiday leave (e.g. ~28 days including bank holidays) is provided to permanent staff, ensuring you have time to rest and recharge.

  
  


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  Overtime/On-Call Compensation: Additional pay for overtime hours and any weekend call-out duties (or time off in lieu, depending on arrangement). We value work‑life balance and compensate extra work accordingly.

  
  


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  Training & Development: Opportunity for ongoing training and gaining further qualifications. We encourage expanding your skill set (for instance, obtaining Gas Safe registration or other trade certifications) and provide support where possible.

  
  


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  Supportive Environment: Work as part of a friendly, professional team. We maintain a supportive work culture and strong communication, so our engineers can perform at their best. You will have a dedicated support system from the office for scheduling and technical backup when needed.

  
  

How to Apply

If you meet the above requirements and are excited about the opportunity, we would love to hear from you. Please apply with your CV and a brief cover note highlighting your relevant experience and qualifications. We are looking to fill this position as soon as possible, so don't hesitate to apply!

Join our team and help us provide top-quality plumbing and heating services to homes across Bromley and the surrounding area. We look forward to reviewing your application.