Planner/Scheduler

ZipRecruiter; Warwick; On-site; GBP 30,000; Full time

Job summary

A leading Heating Company in the UK is seeking a proactive Resource Planner to join their team. This hybrid position requires a focus on scheduling, multitasking, and problem-solving. The ideal candidate will have experience with scheduling systems and strong PC skills. Benefits include a competitive salary, holidays, and a pension scheme.

Benefits

Competitive salary + incentive scheme

25 days holiday + bank holidays

Pension scheme

Income protection

Qualifications

• Proven experience with scheduling/planning systems.
• Strong PC skills, especially in Windows, Word, and Excel.
• Excellent multitasking and problem-solving abilities.

Responsibilities

• Maximise engineer utilisation and minimise travel time.
• Manage same-day planning and VIP service levels.
• Order parts and schedule follow-up visits.

Skills

Scheduling/planning systems

PC skills (Windows, Word, Excel)

Multitasking

Problem-solving abilities

Continuous improvement mindset

Team collaboration

Job description

Overview

Role: Planner/Scheduler

Location: Hybrid (50% Home / 50% Warwick Office)

Contract Type: Permanent, Full-Time (40 hrs/week)

Salary: £29,500 per annum

Shift Pattern: Rotating Monday–Friday shifts: 07:30–16:30, 08:00–17:00, 09:00–18:00, 10:00–19:00; Plus 1 in 3 Saturdays (08:30–14:00). Saturday weeks adjusted to maintain 40 hrs. Flexibility required.

About the Role

R9 Recruitment are hiring on behalf of a leading Heating Company for the position of Resource Planner.

Responsibilities

• Maximise engineer utilisation and minimise travel time
• Manage same-day planning and VIP service levels
• Order parts, schedule follow-up visits, and keep customers informed
• Support first-time fix rates and reduce broken promises
• Monitor job jeopardy and prioritise accordingly
• Adapt to daily challenges while maintaining resource efficiency
• Communicate delays and changes promptly

About You

We’re looking for someone who thrives in a fast-paced environment and brings a proactive, solution-focused mindset.

Essential Skills & Experience

• Proven experience with scheduling/planning systems
• Strong PC skills (Windows, Word, Excel)
• Excellent multitasking and problem-solving abilities
• Commitment to continuous improvement and team collaboration

Benefits

• Competitive salary + incentive scheme
• 25 days holiday + bank holidays (option to buy more)
• Pension scheme, income protection, maternity/paternity/sick pay
• Staff discounts and additional perks

Ready to plan your next career move? Apply to this advert or call the R9 Recruitment Team