Planner

CHP; Chelmsford; Hybrid; GBP 31,000; Full time

Job summary

A community-focused organization in Chelmsford is looking for an Operations Planner for a 15-month fixed-term contract. The role involves coordinating resources across trades, scheduling projects, supporting customers, and implementing operational procedures. Candidates should have strong literacy skills, experience in an office setting, and high computer literacy, particularly with Microsoft Office. The position includes a salary of £30,416 per annum, learning opportunities, and a hybrid work model.

Benefits

Healthcare cash plan

Employee rewards program

Employee Assistance Programme

Volunteering programme

Competitive pension scheme

25 days annual leave plus bank holidays

Qualifications

• Good literacy and numeracy skills, evidenced by qualifications.
• Experience in office systems, ideally in maintenance or scheduling.
• High level of computer literacy including Microsoft Office.
• Experience in a customer-focused environment.
• Ability to prioritise and manage conflicting deadlines.

Responsibilities

• Co-ordinate resources across trades to achieve business objectives.
• Schedule projects and organise materials for efficiency.
• Act as an ambassador for company values and support customers.
• Undertake administrative and financial activities for operations.
• Create and implement customer-focused business procedures.

Skills

GIS

JAWS

Military Experience

Business Management

Emergency Management

Joint Operations

Production Planning

Relationship Management

Strategic Planning

ERP Systems

Exercise Planning

MRP

Education

GCSEs or equivalent

Tools

Microsoft Office

Job description

Operations Planner (15 month FTC)

We are looking for a Planner for a 15 month FTC to undertake effective planning work coordination of teams administrative duties and financial and statistical functions in support of all Operations teams providing excellent planned maintenance responsive repairs empty homes compliance and grounds services.

What you’ll be doing

• Co‑ordinate resources across all trades teams including contractors to ensure that the right number of people with the right skills are in place to achieve business objectives.
• Effectively schedule all works projects and inspections and organise materials logistics equipment and waste clearance to maximise the efficient use of resources improve productivity and provide an excellent service to customers.
• Act as an ambassador to live CHP values taking appropriate action to ensure that customers are well informed and feel safe in their homes by collecting property data checking customer details and providing appropriate customer advice and support.
• Undertake administrative financial and analytical activities to support the general operation of the Operations team where required.
• Take responsibility in conjunction with colleagues for creating and implementing customer focussed business procedures / processes which ensure accurate / efficient work planning administrative and support services and eliminate any non-value activities for Operational teams.

What we’re looking for

• Evidence of attainment of good literacy and numeracy (e.g. GCSEs or equivalent or demonstrable prior learning).
• Experience of office systems and procedures ideally in a repairs reporting maintenance or scheduling role.
• High level of computer literacy including a good working knowledge of Microsoft Office packages (Word Excel and Outlook).
• Experience of working in a customer focused environment.
• Able to prioritise work and manage conflicting deadlines.
• The salary for this post will be £30,416 per annum.
• Learning and development opportunities.
• Healthcare cash plan (or similar healthcare benefits).
• Robust employee reward and recognition programme.
• Free and confidential Employee Assistance Programme.
• CH Participate volunteering programme.
• Competitive pension scheme.
• 25 days annual leave per annum plus bank holidays and 3 extra days between Christmas and New Year.
• 37 hours per week – employees may be able to work flexibly by agreement with their line manager taking account of business need. We operate a hybrid working policy at CHP.

Key Skills

• GIS
• JAWS
• Military Experience
• Business Management
• Emergency Management
• Joint Operations
• Production Planning
• Relationship Management
• Strategic Planning
• ERP Systems
• Exercise Planning
• MRP

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.