Planned Works Coordinator: Admin, Scheduling & Customer Care

IRIS Recruitment; England; On-site; GBP 28,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is looking for a Planned Works Coordinator to manage the day-to-day administration of their In-House Maintenance Service Team. The successful candidate will own the Planned Works inbox, schedule jobs, and support customer service resolution. Excellent communication and organizational skills are essential. The role offers a competitive salary of £27,436.30 annually, with various employee benefits including a cycle to work scheme and private healthcare.

Benefits

Competitive Salary

Cycle to Work Scheme

Retail Discounts

28 Days Annual Leave + Bank Holidays

Professional Development Opportunities

Private Health Care

Employee Assistance Programme

Generous Pension Scheme

Qualifications

• Experience working to tight timeframes and planning around logistical constraints.
• Knowledge of operational geography and health & safety in maintenance context is desirable.

Responsibilities

• Owning the Planned Works inbox and responding to queries.
• Scheduling jobs and coordinating access permits for contractors.
• Supporting resolution of service concerns and complaints.
• Helping embed health, safety, environmental and quality standards.

Skills

Excellent customer service skills

Clear, concise communication

Highly organised and adaptable

Confidence to negotiate and influence

Strong IT skills (Microsoft 365)

Job description

A leading recruitment agency in the United Kingdom is looking for a Planned Works Coordinator to manage the day-to-day administration of their In-House Maintenance Service Team. The successful candidate will own the Planned Works inbox, schedule jobs, and support customer service resolution. Excellent communication and organizational skills are essential. The role offers a competitive salary of £27,436.30 annually, with various employee benefits including a cycle to work scheme and private healthcare.