Phlebotomist Patient Services Representative

Global Technical Talent; Kingswear; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading provider of diagnostic information services is seeking a Phlebotomist / Patient Services Representative I in the United Kingdom. The role involves collecting and preparing quality blood specimens while maintaining patient confidence and ensuring a professional experience. Candidates should have at least 6 months of phlebotomy experience and a high school diploma. The position offers competitive pay and various benefits including medical insurance and a 401k retirement plan.

Benefits

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

Qualifications

• Minimum 6 months of phlebotomy experience required; 1+ year preferred.
• Prior customer service experience in healthcare, retail, or service environments preferred.
• Keyboarding and data entry proficiency required.

Responsibilities

• Perform specimen collection and processing duties according to clinical standards.
• Provide professional and compassionate care during blood draws.
• Verify patient identity and sample labeling.
• Maintain required documentation and records.
• Comply with health, safety, and quality control regulations.
• Manage multiple priorities efficiently in a high-volume environment.
• Demonstrate superior customer focus.

Skills

Phlebotomy (pediatric, geriatric, and capillary)

Specimen Handling & Label Verification

Data Entry Accuracy

Education

High school diploma or equivalent

Phlebotomy certification required (Massachusetts)

Job description

Primary Job Title

PhlebotomistPatient Services Representative I- 1st Shift

Alternate/Related Job Titles

• Phlebotomy Technician I
• Patient Care Technician
• Clinical Laboratory Assistant
• Specimen Collection Technician

Location

Dartmouth, MA

Onsite Flexibility

Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 4 months
• Start: As Soon As Possible
• Pay Rate: $17.00 – $21.00 per hour

Job Summary

The Phlebotomist / Patient Services Representative I (PSR I) represents the organization to patients who visit for diagnostic testing and routine health care needs. The PSR I is responsible for collecting and preparing quality blood specimens, maintaining patient confidence, and providing a professional, safe, and accurate collection experience. This role requires excellent technical skills, attention to detail, and a strong commitment to customer service and confidentiality.

Key Responsibilities

• Perform specimen collection and processing duties according to clinical and forensic standards.
• Provide professional and compassionate care, ensuring patient comfort and safety during blood draws.
• Verify patient identity and sample labeling to ensure accuracy and traceability.
• Maintain all required documentation and records per laboratory procedures.
• Promote a safe, clean, and professional work environment.
• Comply with all health, safety, and quality control regulations, including HIPAA and OSHA guidelines.
• Manage multiple priorities efficiently in a high-volume environment.
• Demonstrate superior customer focus and uphold the company’s core values of integrity and excellence.

Required Experience

• Minimum 6 months of phlebotomy experience required; 1+ year preferred.
• Prior customer service experience in healthcare, retail, or service environments preferred.
• Keyboarding and data entry proficiency required.

Education & Certification

• High school diploma or equivalent required.
• Medical Assistant or Paramedic training preferred.
• Phlebotomy certification required (Massachusetts).

Required Skills

• Phlebotomy (pediatric, geriatric, and capillary)
• Specimen Handling & Label Verification
• Data Entry Accuracy

Preferred Skills

• Customer Service & Patient Care
• Healthcare Documentation & Compliance
• Multi-tasking in Fast-Paced Environments

Additional Skills

• Organization and Attention to Detail
• Confidentiality and Professionalism
• Adaptability and Independence

Schedule

• Shift: Monday–Friday, 7:00 AM – 3:30 PM
• Rotating Saturdays: 7:00 AM – 12:00 PM

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

A leading provider of diagnostic information services, leveraging the world’s largest clinical lab database to deliver advanced testing and health insights. The organization serves millions of patients and healthcare providers, committed to improving health outcomes through innovation, inclusion, and excellence.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 companies across healthcare, life sciences, and technology sectors in the U.S. and Canada.

Job Number: 25-28251 #gttqst #gttjobs