Pharmacy Technician Higher Level

Hertfordshire Partnership University NHS Foundation Trust; Radlett; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare organization in Radlett is seeking an enthusiastic Pharmacy Technician to join its dynamic Mental Health Pharmacy team. You'll support medication management, conduct medicines reconciliations, and provide compassionate counselling to patients. This role offers professional growth within a supportive environment. The candidate should be registered with the General Pharmaceutical Council and hold relevant qualifications in pharmacy services. Opportunities for continued development within a values-driven culture.

Qualifications

• BTEC in Pharmaceutical Sciences or NVQ Level 3 Pharmacy Services or equivalent.
• Registered with the General Pharmaceutical Council as a pharmacy technician (with no restrictions).
• Demonstrated CPD record or documented CPD.

Responsibilities

• Support dispensary with ordering and dispensing medication.
• Travel to various wards and units across Hertfordshire.
• Conduct medicines reconciliations for safe care.

Skills

Attention to detail

Excellent communication skills

Initiative and problem-solving

Ability to work under pressure

Leadership skills

Education

BTEC in Pharmaceutical Sciences or NVQ Level 3 Pharmacy Services

Registered with the General Pharmaceutical Council as a pharmacy technician

Tools

Ascribe Pharmacy Dispensing System

Microsoft Office

Job description

Are you an enthusiastic and dedicated Pharmacy Technician looking for your next challenge? Do you want to use your skills to make a real difference to patients' lives? If so, we'd love to welcome you to HPFT's dynamic Mental Health Pharmacy team! Based in our award‑winning, modern building in Radlett (near Watford) – complete with free parking – you'll be part of a friendly, close‑knit team that values collaboration, professional growth, and high‑quality patient care. Electronic Prescribing and Medicines Administration (EPMA) has now been implemented across all inpatient wards, so this is an exciting time to join as we innovate and evolve our services. We are passionate about developing our staff and will support you to continue growing in your role.

Responsibilities

• Supporting our dispensary with the ordering, receiving, dispensing, and checking of medication for wards and departments
• Travelling to a variety of wards and units across Hertfordshire
• Conducting medicines reconciliations to ensure safe and effective care
• Assessing patients' own drugs and transcribing for supply
• Providing clear and compassionate counselling to patients about their medicines
• Getting involved in pharmacy‑related audits, stock reviews, and service development to provide a comprehensive, high‑quality, and cost‑effective pharmaceutical service in line with Trust and national guidelines
• Working according to Standard Operating Procedures (SOPs) to ensure timely and safe medication supply
• Supporting medicines reconciliation and optimisation initiatives
• Assisting in providing medication education and counselling to service users and carers

Leadership

• Act as a professional role model within the pharmacy team
• Promote a positive culture of medicines optimisation to help the Trust achieve local and national medicines‑related objectives
• Participate in service improvement initiatives to enhance pharmacy services across inpatients and community settings
• Support the training and development of pre‑registration trainee pharmacy technicians and pharmacy assistants
• Promote an active learning environment, supporting staff to develop knowledge and skills
• Contribute to multidisciplinary training on medicines optimisation

Research, Evaluation, and Service Development

• Participate in audits and surveys to assess and improve pharmacy services
• Support ongoing research into medicines use and optimisation
• Contribute to the development and implementation of medicines‑related policies and procedures

Qualifications

• BTEC in Pharmaceutical Sciences or NVQ Level 3 Pharmacy Services or equivalent
• Registered with the General Pharmaceutical Council as a pharmacy technician (with no restrictions)
• Accreditation in Medicines Management
• Accreditation in Accuracy Checking
• Demonstrated CPD record or documented CPD

Desirable Criteria

• Practice educational supervisor qualification (or willingness to work towards one)
• Leadership qualification (or willingness to work towards one)
• Significant and demonstrable experience of working as a registered pharmacy technician in a hospital pharmacy setting
• Experience handling straightforward Medicines Information queries
• Ability and understanding of how to correctly and efficiently obtain accurate medication histories and complete medicines reconciliation
• IT competency in standard Microsoft Office packages (or equivalent) and ability to quickly understand and use other IT systems
• Experience of working within Standard Operating Procedures
• Experience in Mental Health
• Experience of training, supervising and managing staff
• Experience in using Electronic Prescribing and Medicines Administration (EPMA) systems
• Experience of using the Ascribe Pharmacy Dispensing System
• Excellent written and verbal communication skills
• Ability to work under pressure accurately within departmental SOPs to maintain quality standards
• Highly developed physical skills in dispensing, preparing, and checking of medicines involving a high level of accuracy
• Demonstrate attention to detail
• Ability to work independently and as a member of a team
• Able to demonstrate initiative and problem‑solving abilities
• Ability to appraise performance and identify training needs
• Knowledge of medicines optimisation and medicines management principles
• Knowledge of pharmacy stock management, and ability to use IT equipment
• Ability to travel using own vehicle to various Trust and other locations across Hertfordshire; car driver (unless a disability under the Equality Act 2010 prevents driving)
• Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa – GOV.UK website. We would encourage all applicants to review the criteria carefully to understand their eligibility for sponsorship
• You must have appropriate UK professional registration

Hertfordshire Partnership University NHS Foundation Trust is one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission. Our family of over 4,500 staff members provide health and social care for people with mental ill‑health, physical ill‑health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying we were 'blown away' by our people's achievements and that everything they saw 'sings and hums.' This year, our staff rated us the 4th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported through a great development, wellbeing and work‑life balance offer and a highly compassionate, values‑driven culture.