Pharmacy Technician for Planned Care and LCW Medicines Management

NHS; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in London is seeking a GPhC-registered pharmacy technician to support medicines management and optimize patient care. The role involves conducting medication reviews, collaborating with multidisciplinary teams, and ensuring safe prescribing practices. Experience in primary care or community settings is essential. This position offers a unique opportunity to impact patient outcomes positively.

Qualifications

• Essential: Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• Essential: Experience in medicines management within a primary care, hospital, or community setting.
• Desirable: Experience supporting Controlled Drug compliance.

Responsibilities

• Assist in conducting medication reviews for patients with polypharmacy.
• Support the implementation of Optimised Assurance Framework standards.
• Work with the multidisciplinary team for safe prescribing.
• Undertake medicines reconciliation for prescriptions.
• Check the accuracy of medicines on prescriptions.

Skills

Organisational skills

Communication skills

Attention to detail

Proactivity

Team collaboration

Education

Registered Pharmacy Technician with GPhC

Tools

SystmOne

Job description

Job summary

This is a unique and rewarding opportunity to join London Central & West Unscheduled Care Collaborative (LCWUCC). The postholder will play an essential role in a GP practice and wider medicines management initiatives across LCW services, contributing to safe, effective, and cost-efficient use of medicines. Ideal for a GPhC-registered pharmacy technician with experience in primary care, hospital, or community settings, and a passion for improving patient outcomes. Experience with clinical systems, and familiarity with national frameworks (NICE, GPhC, CQC) is essential. You will be supported to thrive in a role that values patient-first thinking, collaboration, and innovation.

Job responsibilities

1. Delivery at GP Practice

• Assist in conducting medication reviews, focusing on patients with polypharmacy and long-term conditions.
• Support the implementation of Optimised Assurance Framework (OAF) standards, including responding to drug alerts and managing safety protocols.
• Work alongside the multidisciplinary team to ensure safe prescribing and medicines optimisation for patients in Planned Care settings.
• Provide technical support for audits and quality improvement projects initiated by the Lead Clinical Pharmacist.
• Perform high-risk drug monitoring reviews, ensuring compliance with safety protocols and addressing any prescribing concerns under the guidance of the Lead Clinical Pharmacist.
• Contribute to the provision of safe and effective pharmacy services.
• Undertake medicines reconciliation in line with practice protocols to improve efficiency and the effectiveness of prescriptions.
• Respond to patient queries face-to-face and via phone, referring complex problems to the pharmacist.
• Participate in patient reviews and update records via clinics, domiciliary visits, and care home assessments.
• Check the accuracy of medicines on prescriptions to ensure compliance and safety.
• Participate in medication audits, identifying areas for improvement and supporting implementation of changes.
• Provide advice to GPs, staff, and patients to support safe prescribing, quality improvements, and cost-effective medicines use.
• Assist in monitoring prescribing budgets and preparing evidence-based resources to support cost-effectiveness.

2. LCW-Wide Medicines Management Support

• Assist with the management of prescribed medication, ensuring secure storage, accurate records, and compliance with Home Office and CQC regulations under the supervision of the CD Licence holder.
• Provide technical support for the investigation of significant incidents or near misses related to medicines, under the guidance of the governance team.
• Support the procurement, storage, and distribution of medicines, ensuring cost-effective and compliant processes.

3. Administrative and Operational Support

• Maintain accurate and up-to-date documentation for medicines management processes, including data collection for audits and reporting.
• Act as a point of contact for medicines-related queries, referring complex cases to the Lead Clinical Pharmacist or governance teams as appropriate.
• Assist with the preparation of reports and presentations for governance meetings and training sessions.
• Support with the notes of the medicines management group.

4. Education and Training

• Participate in personal and professional development activities, ensuring up-to-date knowledge of medicines management standards.

About us

London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient centred clinical services as recognised by our Good CQC rating in all areas of our organisation.

Person specification

Knowledge

• Essential: Competence in data handling, audits, and reporting.
• Desirable: Experience with systems such as SystmOne, and familiarity with national frameworks (NICE, GPhC, CQC) is advantageous but not essential.

Experience

• Essential: Experience in medicines management within a primary care, hospital, or community setting.
• Desirable: Experience in supporting Controlled Drug compliance.

Qualifications

• Essential: Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).

Skills

• Strong organisational and communication skills.
• Attention to detail and a commitment to patient safety.
• Proactive and able to manage multiple tasks efficiently.
• Collaborative team player with the ability to work independently when needed.
• Commitment to continuous professional development.

Other information

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

UK Registration: Applicants must have current UK professional registration.

Employer details

LCW UCC

Hammersmith Hospital, Du Cane Road, London, W12 0HS

St. Charles Hospital, Exmoor Street, London, W10 6DZ