Pharmacy Technician

Orchard Surgery; Dereham; On-site; GBP 30,000 - 38,000; Full time

Job summary

A forward-thinking GP practice in Dereham is seeking a dedicated Pharmacy Technician to enhance patient care and optimize medication management. In this full-time role, you will process prescriptions, support audits, and educate patients about their medications. With a GPhC registration and experience in primary care preferred, you will collaborate with a multidisciplinary team to ensure safe and effective care. Competitive salary and a friendly working environment offered.

Benefits

Supportive working environment

Opportunities for professional development

Competitive salary based on experience

Qualifications

• GPhC registered Pharmacy Technician.
• Experience in primary care and multidisciplinary teams.
• Confident using clinical IT systems.

Responsibilities

• Process repeat prescriptions safely and efficiently.
• Handle medication queries from patients and clinicians.
• Assist with medicines optimisation and medication reviews.

Skills

Attention to detail

Communication skills

Organizational skills

Education

Registered Pharmacy Technician with the GPhC

Additional training in primary care pharmacy education

Tools

SystmOne

EMIS

Job description

The Pharmacy Technician will work as part of the multidisciplinary team within the General Practice to support safe, effective, and efficient use of medicines. They will assist with medicines optimisation, repeat prescribing processes, patient education, and clinical administrative tasks under the supervision of a clinical pharmacist and GPs.

Main duties of the job

Conduct medication reviews.

Review patient compliance and support adherence through education and advice.

Monitor high-risk medicines and ensure required blood tests and safety checks are up to date.

Undertake regular audits that pertain to patient safety.

Process repeat prescription requests in line with practice protocols.

Update patient medication records, reconcile medicines, and identify discrepancies.

Manage acute medication requests and queries, escalating appropriately.

Support safe transfer of care by reconciling discharge summaries, clinic letters, and hospital medication changes.

Provide information and promote understanding of medicines to patients, carers, and care homes.

Advise on safe storage, disposal, and correct use of medicines.

Respond to patient queries related to prescriptions and medication availability.

Clinical Systems & Administrative Support

Use GP clinical systems SystmOne to update medication records and read codes.

Monitor stock issues and medication safety alerts.

Contribute to the development and implementation of practice protocols and policies around medicines.

Work closely with GPs, clinical pharmacists, nurses, reception team, PCN staff, and community pharmacies.

About us

We are a forward thinking GP surgery serving a registered patient population of 13,200. Our team is dedicated to delivering high quality, patient centred care within a supportive and collaborative environment.

Medical Team:8 experienced GPs providing a wide range of clinical expertise

Advanced Nursing Support:3 Nurse Practitioners offering extended clinical services

Nursing Team:2 Registered Nurses and 1 Nurse Associate ensuring continuity of care

Healthcare Assistants:3 HCAs supporting patient care and clinical efficiency

Pharmacy Team:5 team members that focus on optimizing medication therapy, working directly with patients and healthcare teams to improve outcomes and safety.

Admin and Care Navigator Team:15 team members that provide essential support within the GP practice, combining administrative efficiency with patient focused navigation to ensure smooth access to care.

Together, this multidisciplinary team works closely to provide comprehensive healthcare services, with a strong emphasis on teamwork, innovation, and professional development.

We pride ourselves on being a welcoming, progressive practice where every member of staff plays a vital role in supporting our patients and community.

Job responsibilities

We are looking for a motivated and organised Pharmacy Technician to join our friendly GP practice team.This is an exciting opportunity for a skilled technician to play a key role in improving patient care, supporting safe prescribing, and enhancing our medicines management processes.

About the Role

As our Pharmacy Technician, you will:

Process repeat prescriptions safely and efficiently

Handle medication queries from patients, pharmacies, and clinicians

Assist pharmacists and GPs with medicines optimisation and medication reviews

Maintain accurate medication records on EMIS/SystmOne

Support audits, QOF medicines indicators, and safety initiatives

Provide patients with clear advice on the safe and effective use of their medicines

About You

We are looking for someone who is:

Must be aGPhC registeredPharmacy Technician

Accurate, organised, and confident using clinical IT systems

Able to communicate clearly with patients and healthcare professionals

Comfortable working independently and as part of a multidisciplinary team

Experienced in primary care

What We Offer

A supportive, friendly working environment

Opportunities for development within primary care

Competitive salary based on experience

Full-time hours

Person Specification

Experience

• Experience working as a Pharmacy Technician in community, hospital, or primary care
• Experience processing prescriptions and handling medicines queries
• Understanding of repeat prescribing and medicines reconciliation processes
• Experience working with multidisciplinary teams
• Previous experience working in a GP surgery or Primary Care Network (PCN)
• Experience with SystmOne
• Experience conducting medicines reconciliation in primary care
• Experience supporting medication reviews or QOF/IIF medicines indicators
• Involvement in audits, quality improvement, or safety projects

Qualifications

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)
• Qualifications & Additional Training
• Additional training in Primary care pharmacy education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.