Personal Assistant to the Director of Risk

Financial Conduct Authority; London; Hybrid; GBP 28,000 - 39,000; Full time

Job summary

A UK regulatory body is looking for a Personal Assistant to the Director of Risk in London. The role involves comprehensive administrative support, including managing the Director's office and ensuring the smooth operation of the directorates. Ideal candidates should have strong communication skills and proactive problem-solving abilities, providing an exciting opportunity for personal development and career growth.

Benefits

25 days holiday per year plus bank holidays

Hybrid working (up to 60% remote)

Private healthcare with Bupa

Pension contributions of at least 8%

Life assurance

Income protection

Qualifications

• Experience providing administrative support, including mailbox management.
• Ability to work within a team and independently.

Responsibilities

• Acting as a point of contact for the Director, managing their office functions.
• Preparing agendas and managing internal documents.
• Supporting the management team and handling correspondence efficiently.

Skills

Written and verbal communication

Stakeholder management

Organizational skills

Proactive problem solving

Job description

Personal Assistant to the Director of Risk

Division – Risk and Compliance Oversight

Department – Risk Advisory, Framework and Compliance

Salary - National (Edinburgh and Leeds) ranging from £31,600 to £42,133.33 and London £28,800 to £38,333.33 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA .

The Risk and Compliance Oversight (R&CO) Directorate is responsible for overseeing risk governance, compliance, data protection and complaints within the FCA. The role provides a great seat from which to learn about a significant part of the FCA’s work and how the wider FCA works, while being part of a friendly, welcoming, empowered and team-spirited Directorate.

The focus of the role is to ensure the smooth and successful running of the two directorates within R&CO, the Risk, Compliance and Data Protection Directorate and the Complaints and Regulatory Investigations Directorate.

You will report to the Director of Complaints and Regulatory Investigations and work alongside another PA and a joint EA to support each Director alongside the SLT and wider management team.

What will you be doing?

• Acting as a point of contact for the Director and working alongside the other PA to manage the day-to-day functions of the Director’s office, triage inbound information and advise the Director on a range of strategic, supervisory and management issues to ensure that Director remains focused on key priorities
• Oversee inbox management by monitoring emails, preparing agendas for the management meetings and following up actions where necessary, flagging requests for Director’s approval and ensuring the department is represented at all key meetings during the Director’s absence
• Act as interface between the Director, the Directorates and the wider FCA to ensure flow of information, ensuring important matters are brought to the Director’s and Executive Director's attention and all correspondence with the Executive Director is managed efficiently and addressed in a timely manner
• Responsible for preparing agendas, coordinating briefings and managing meetings documents and pending actions. Skilled in drafting documents, letters, PowerPoint presentations when required to. Efficiently handling all expenses, invoices and purchase orders ensuring they adhere to FCA policies and are dealt with in a timely manner
• Offer support to the Directors’ PAs by overseeing the delegation of operational tasks to drive efficiency, while also assisting the senior leadership team through effective agenda management, document collation, and diligent tracking of decisions and follow-up actions
• Providing central support for the department around the use of FCA systems including Workday and SharePoint and keeping up to date with system changes

What will you get from the role?

• A chance to establish valuable connections with senior leadership and a diverse range of internal and external stakeholders
• A diverse range of skills and experiences that will enhance your personal development and support your career growth at the FCA
• Gain a comprehensive understanding of risk governance, compliance and data protection
• Exposure to decision-making processes within a dynamic and fast-paced learning environment
• Gain a deeper understanding of the FCA’s management approach and strategic direction
• An insight to senior leadership, strategic decision-making, and high-level management practices

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Proven experience in a role which has required strong written and verbal communication skills, along with the ability to cultivate and manage stakeholder relationships across all levels
• Prior experience in processing and summarising complex information, evaluating proposals and supporting evidence to assess the next steps and the risks involved
• Proven experience in delivering high-quality administrative support to the Director, including mailbox and diary management

Essential

• A proactive approach to supporting a senior leader, demonstrating the ability to foresee potential challenges and efficiently implement solutions
• A solid grasp of how the FCA operates or a strong ability and eagerness to learn quickly
• Proven ability to work effectively within a team environment, contributing to shared objectives within a team to achieve common goals
• Capability to maintain composure, resilience and approachability in high pressure situations, providing support to your team and setting positive example for colleagues across the Division
• Eagerness to grow and support the development of both you and others, embracing new responsibilities with adaptability and a practical approach to work
• Ability to maintain security, trust and confidentiality of information
• Excellent organisational skills, including the ability to plan carefully, prioritise effectively, track issues methodically and recognise when escalation is required

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Senior Associate
• Advert Closing Date:5th August 2025
• CV Review/Shortlist: 7th August 2025
• Competency Based Interview: WC 11th August

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact Rumana Hussain at [e-mail]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.