Personal Assistant

Brook Street; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a temporary Personal Assistant to support the Environment Agency's Business Support Team. This role, running from January 12 until May 11, 2026, offers a flexible location within the UK. Candidates should have strong organizational and communication skills, with experience in customer service and proficiency in Microsoft Office. The role requires diary management, meeting preparation, and handling correspondence, offering £14.87 per hour and 33 days annual leave pro rata.

Benefits

£14.87 per hour pay rate

Accrual of up to 33 days paid annual leave pro rata

Flexibility in working hours

Qualifications

• Excellent communication skills, able to work with team members and external contractors.
• Can-do attitude with a passion for supporting others.
• Ability to manage workload effectively and work under your own initiative.
• Previous PA or customer service experience is desirable.

Responsibilities

• Provide high-level administrative support to the Deputy Director.
• Manage diary, calendar, and emails.
• Prepare meetings, transcribe dictation, and document reports.
• Handle enquiries, compose correspondence, and arrange travel.

Skills

Excellent written and verbal communication skills

Well-organised

Ability to pick up new IT systems quickly

Customer service experience

Tools

Microsoft Office (Teams, Outlook, Word, Excel, SharePoint)

Job description

Are you a multi-tasker? Great at organising and able to prioritise your daily tasks? Looking for your next Personal Assistant role, then this could be the ideal role for you!

Brook Street are looking for a temporary Personal Assistant to work for the Environment Agency in their Environment & Business, Business Support Team. This is a short-term role, due to run from 12th January until 11th May 2026. It can be based anywhere in the UK, as long as you are close to an Environment Agency Office in order to collect your IT equipment.

The ideal candidate will provide high-level diverse secretarial and administrative duties for the new Deputy Director, exercising independent judgement and discretion in performing tasks.

An excellent package is offered, including:

• £14.87 per hour pay rate
• Starting as soon as you have passed clearance checks for four months
• Accrual of up to 33 days paid annual leave pro rata available (inclusive of bank holidays)
• Working 37 hours per week, Monday to Friday, 9am to 5pm with some degree of flexibility
• This role can be based anywhere in the UK, as long as you are close to an Environment Agency office.
• There may be occasions for travel to meetings, these will be covered by expenses and may, on the rate

Key Responsibilities:

• general administrative support.
• diary, calendar and email management
• preparing meetings and capturing actions/minute taking
• transcribing dictation
• preparing documents and reports
• handling enquiries and requests
• composing no-routine correspondence
• screening and directing manager's telephone calls
• maintaining records or files
• arranging meetings or travel, including hotel accommodation
• Acting as an administrative liaison with internal and / or external sources

What are we looking for?

• Excellent written and verbal communication skills, working effectively with team members and external contractors/suppliers
• A can-do attitude and a real passion for supporting people and sustaining working relationships
• Well-organised, able to manage yourself and your own workload effectively whilst working under your own initiative
• Ability to pick up new IT systems quickly and be capable using IT services such as Microsoft Office programmes (for example MS Teams, Outlook, Word, Excel and SharePoint etc.).
• Previous experience of excellent customer service as either a PA or similar is desirable

Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.