Performance Manager (Eastleigh)

CAF Power & Automation; Manchester; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading rail services company is seeking a Performance Manager to oversee safety, reliability, and technical support for the team in Manchester. The ideal candidate will manage fleet performance, report on in-service failures, and work closely with clients and suppliers. Applicants should have an HNC/D in Engineering and experience in systems reliability. The role includes travel within the UK and Europe as necessary, offering a competitive salary and comprehensive benefits.

Benefits

25 days annual leave

Excellent pension scheme

Health care cash plan

Flexible working policy

Qualifications

• Experience in a Systems Reliability and Performance role.
• Proven experience in planning, organizing and staff management.
• Previous experience working in an engineering or rail environment.

Responsibilities

• Manage safety and reliability for the team on depot.
• Monitor and report on fleet performance.
• Oversee daily reviews of in-service failures.

Skills

Systems Reliability

Planning and Organizing

Staff Management

Technical Report Writing

Software Literacy

Quick Learning

Education

HNC/D in Engineering

Job description

Performance Manager (Eastleigh)

Company: CAF Rail UK

Location: MANCHESTER, GB

ABOUT CAF

Innovation is in our DNA - we thrive on pushing boundaries and adapting to new challenges with a flexible approach. Proud to be a global leader, our fast‑paced growth provides exciting opportunities for our team and the community.

Committed to maintaining trains and trams, our mission is to enhance vehicle safety and reliability. Our ultimate goal is to deliver a comfortable, dependable, and sustainable commuting experience for all passengers.

Based out of multiple locations across the UK, our 24/7 operation means we’re always on hand to deliver reliable technical support. Utilising the latest digital technology, we strive to enhance dependability, helping people to get to where they need to be!

We wouldn’t be where we are without our people. Working together as a team, we strive to achieve great things while supporting each other to thrive along the way. We’re going places, so apply today and become part of our exciting journey.

What can you expect from CAF?

• Positive Work Environment: You will work in a positive environment, based on mutual respect and team spirit.
• Professional Development: Our projects are often measured in years, sometimes decades, giving you and the organisation a future.
• Learning and Autonomy: We will encourage you to work autonomously, being able to propose and decide ‘what’ and ‘how’.
• Security and Reliability: CAF has been working for over 100 years on a path that stretches into the future, giving you the security you need.
• Cutting‑edge technology: You will work with the latest technologies, facing the challenge of devising innovative approaches and solutions every day.

What will be your role in the company?

The role of Performance Manager is responsible for the management of all safety, reliability, planning and technical support to team on depot. As the Performance Manager, you will oversee and generate all necessary info for client reports and defects analysis, along with other sources of information to maintain safe and reliable vehicles for use in passenger service. As main role in depot this role includes to oversee all production processes. The role may on occasion involve some UK and Europe travel to engage with other CAF projects or suppliers.

Your daily duties will include:

• Monitoring and reporting of the fleet and materials performance and suggest methods to improve its reliability.
• Oversee and participate in daily review of in‑service failures and vehicle availability.
• Ensure with the team the regular review of defective material to establish the root cause.
• Provide support for the Safety Related Defects (SRDs) management, ensuring the project tracker and is maintained and updated regularly.
• Oversee and support using GMAO, LeadMind or other sources of data to produce detailed trend analysis of vehicle system and component failures for inclusion in reports or review at technical meetings.
• Attend daily, weekly, and monthly client meetings as appropriate.
• Develop relationships and processes with suppliers to ensure warranty issues are addressed expediently and corrective actions are applied.
• Provide general materials engineering support and problem solving for technical and procurement departments.
• Oversee and support the vandalism process between CAF and the client.
• Support in the identification of modifications to improve fleet reliability.
• Manage and support the Engineering Change process.
• Oversee and participate in generation of detailed technical investigative reports on significant safety and technical faults.
• Oversee and participate in the production, management, and the update of reliability and availability data to assist with the customer arbitration process.
• Oversee and support Production Manager in the priority of repairs, modifications and campaigns, providing supporting documentation as required.
• Support the training of CAF, client, or maintainer employees.
• Oversee and participate to ensure all direct reports receive an adequate induction, training plan and training.
• Develop and maintain a close working relationship with Rail Services After Sales Engineering and other Performance Engineers and Managers through CAF Rail UK.
• Oversee, control and support all activities carried out by the team reporting to this role.

What will make you successful in this position?

To succeed in this role you will need:

• HNC/D or above in an Engineering related discipline
• Experience in a Systems Reliability and Performance role.
• PC literate with the ability to learn new software programmes quickly
• Ability to learn new technologies quickly
• Proven experience in planning, organising and staff management.
• Experience writing technical reports
• Previous experience working in an engineering or rail environment

ABOUT WHAT WE OFFER

A Real Living Wage employer and proud signatory of the Armed Forces Covenant, RSSB Mental Health Charter and Women in Rail EDI Charter, we’ve a lot to shout about at CAF.

Creating a culture of inclusivity and belonging is really important to us and we’re proud to offer our people a range of benefits to support wellbeing including 25 days annual leave, an excellent workplace pension scheme (with up to 10% contribution from us), not forgetting to mention our generous health care cash plan and Bike2Work scheme just to name a few!

Looking for career development? Our Professional Sponsorship scheme will help you to achieve your goals while our Flexible Working policy and Family Friendly culture mean everyone is supported to thrive at CAF.

As a socially responsible business, we offer paid volunteering days and promote a variety of social value initiatives, including tree‑planting, company‑wide donation drives, and providing support to the homeless community and refugees. We’re creating waves of positive change through delivering meaningful social value impact on and off the tracks!