People Support Advisor - 30 Hours/Hybrid

ZipRecruiter; City Of London; Hybrid; GBP 27,000; Part time

Job summary

A respected not-for-profit organisation is seeking a People Support Advisor to provide HR support for a part-time, hybrid role. The role includes managing HR queries, employee onboarding, and supporting HR processes. Ideal candidates will have HR experience, strong communication skills, and proficiency in Microsoft Office and iTrent. This position offers a salary of £26,847 for 30 hours per week.

Qualifications

• Experience in HR support and processing within a large organisation.
• Strong understanding of HR policies and procedures.
• Ability to manage high volumes of work with accuracy.

Responsibilities

• Manage onboarding and processing cases from start to finish.
• Provide clear and professional HR advice.
• Collaborate with recruitment and HR teams.

Skills

HR support

Communication skills

Customer service

Microsoft Office

iTrent experience

Education

CIPD Level 3 or equivalent experience

Tools

HR systems

Job description

People Support Advisor - Part-Time - 4 Days a week

Location: London Contract Type: Fixed-term (Maternity Cover) - 9 months
Hours: 30 hours per week - Hybrid Working
Salary: £26,847 for 30 hours

We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.

About the Role

As a People Support Advisor, you\'ll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You\'ll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.

Key Responsibilities

• Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
• Provide clear, friendly, and professional HR advice across a wide range of topics.
• Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
• Escalate complex queries to senior colleagues or specialist teams as needed.
• Support process improvements and contribute to team performance reviews.
• Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.

What You\'ll Bring

• Experience in HR support and processing within a large organisation.
• Strong understanding of HR policies and procedures.
• Excellent communication and customer service skills.
• Ability to manage high volumes of work with accuracy and minimal supervision.
• Proficiency in Microsoft Office and HR systems - Experience using iTrent is a must for this role.
• CIPD Level 3 or equivalent experience.
• A values-led approach and willingness to work within a mission-driven organisation.

Desirable Extras

• Degree in a relevant subject
• Experience in the not-for-profit sector
• Familiarity with IT ticketing and phone management systems

Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV

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