People Relations and Culture Specialist

NICE - National Institute for Health and Care Excellence; Manchester; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading health and care organization in Manchester is seeking a People Relations and Culture Specialist to deliver expert support across employee relations matters. You will help managers navigate challenges while fostering a psychologically safe workplace. The ideal candidate will have HR experience and strong communication skills, contributing to a fair and inclusive environment. This role offers flexible working and opportunities for professional growth.

Benefits

Supportive team culture

Flexible & hybrid work environment

Professional growth opportunities

Inclusive workplace

Qualifications

• Experience in HR and employee relations matters.
• Strong understanding of grievance and disciplinary processes.
• Ability to promote psychological safety and inclusivity.

Responsibilities

• Provide expert advice on complex employee relations issues.
• Support managers with casework and wellbeing plans.
• Promote informal resolution and restorative conversations.

Skills

Expert advice on employee relations

Coaching skills

Conflict resolution

Analytical skills

Communication

Collaboration with staff networks

Job description

Overview

Are you an experienced HR professional with a passion for fair, values-led employee relations? If so, we’ve got the perfect opportunity for you!

As our People Relations and Culture Specialist, you’ll play a key role in delivering expert support across a wide range of employee relations matters — from sickness absence and grievances to disciplinary cases and informal conflict resolution. You’ll be a trusted advisor, helping managers navigate challenging situations with confidence and compassion, while promoting our Just and Restorative Learning approach.

Working closely with the People Hub, Staff Networks, Trade Unions, and Freedom to Speak Up Guardians, you’ll help foster a psychologically safe and inclusive workplace. Your work will directly impact the colleague experience and ensure our people practices are fair, consistent, and aligned with NICE values.

In this hands-on and impactful role, you’ll be central to managing and improving employee relations across NICE.

What You’ll Be Doing

• Providing expert advice and coaching on complex employee relations issues, including sickness absence, grievances, and disciplinary cases.
• Supporting managers with casework escalated from the People Hub and developing local wellbeing plans.
• Promoting informal resolution and restorative conversations as first-choice mechanisms.
• Collaborating with Staff Networks, Trade Unions, and Freedom to Speak Up Guardians to triangulate soft intelligence and improve colleague experience.
• Maintaining and improving casework trackers and databases to support accurate reporting and trend analysis.
• Contributing to policy reviews and improvements through a restorative and just lens.
• Supporting the delivery of EDI strategies and contributing to culture change initiatives.
• Acting as a cultural ambassador, promoting psychological safety and inclusive leadership.

As part of the People team and wider Facilities, Improvement & People Directorate, we’ve achieved

• Elevated Engagement: We've soared to new heights, as the leading Directorate to become thetop-performing teamin the organisation!
• Driven Real Change: By embedding aRestorative, Just, and Learning Culture, we've made atangible impactthat's already transforming our workplace.
• Strengthened Union Partnerships: We've turned challenges into opportunities, fostering a spirit ofcollaborationand mutual respect.
• Championed Inclusivity: Our commitment to diversity and representation has led tomeasurable improvements, making our team more inclusive than ever before.

Join Our Team – What We Can Offer You

• Supportive Team Culture: We believe in lifting each other up and encouraging open communication. Here, your voice truly matters!
• Flexible & Hybrid Work Environment: Enjoy working from home and in our modern offices in the centre of Manchester and Stratford, London.
• Professional Growth: Unlock opportunities for continuous learning and career advancement.
• Inclusive Workplace: Be part of a diverse and welcoming community where everyone feels valued.

Want to Learn More?

For further information on this exciting opportunity, reach out to Jools Steadman, our Head of People Relations and Culture, at [e-mail]. Jools is eager to discuss how you can be part of our dynamic team!

For further details / informal visits contact: Name: Jools Steadman Job title: Head of People Relations & Culture Email address: [e-mail]