People Operations Administrator

Bupa; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Bristol is looking for a People Operations Administrator to provide legally-compliant, customer-centered support to People Managers. Key responsibilities include assisting in recruitment documentation and ensuring compliance with legislation. The ideal candidate will have strong communication skills, attention to detail, and some understanding of HR processes. This role offers generous benefits including over 25 days of holiday and various employee discounts.

Benefits

25 days holiday plus optional purchase

Discounts at over 7,000 retailers

Access to remote GP services

Early access to earned wages

Discounted gym membership

Qualifications

• Good understanding of Microsoft Office tools.
• Exceptional attention to detail is crucial.
• Some experience or understanding of HR/People processes is helpful.

Responsibilities

• Deliver outstanding results in a supportive team environment.
• Ensure compliance with legislation and company policies.
• Support operational managers in the recruitment process.

Skills

Microsoft Office

Customer Service

Attention to Detail

HR/People Processes

Tools

Adobe Sign

Job description

As People Operations Administrator, you will provide an effective legally-compliant and customer-centred service to People Managers across the UK and Ireland.

You will assist with the administration of dentist and hygienist recruitment documentation in a busy People Department. The role will require an excellent standard of verbal and written communication with Practice Managers, Clinicians and Support Centre Colleagues.

Responsibilities

• Team Work – Deliver outstanding results, whether big or small. Create a positive working environment and provide visible support to other team members and proactively work together to create an environment to love your everyday.
• Customer Service – Deliver the optimum experience for all users of the service, at all stages of the ‘associate life cycle’. To include processing of all contract changes and leaver documentation. Support operational managers as a clinician accepts a verbal offer, by creating a formal offer, drafting contracts and securely sending/receiving confirmation of acceptance.
• Innovation and Improvement – Your main focus is on continually reviewing ways of working to make our processes more robust; alongside that continuous improvement is in our DNA. This role contributes to development and change of service delivery; we value your input and involvement in the changes/enhancements in technology, process and people.
• Commercial Contract Compliance – You protect the company from risk by accurately carrying out high volumes of administration tasks. This ensures compliance with legislation, regulation and Bupa policies/brand standards; including right to work, clinical referencing, GDC registration, education and qualification checks, GDPR (data protection), equality, etc.

Qualifications

• Good understanding of Microsoft Office, e.g. Word, Excel and Outlook.
• Basic understanding of online signing tools such as Adobe Sign.
• Confident to take own initiative following guidance.
• You’ll stand out from the crowd because of your exceptional attention to detail.
• Enthusiastic, friendly and professional telephone manner.
• Some experience or understanding of HR/People processes would be helpful enabling you to understand the role and its requirements more easily.
• Ideally you’ll have previous experience in an administrative role.
• You’ll be able to balance deadlines and prioritise your work successfully, with guidance from your Team Manager.
• Your ability to explain recruitment processes and contractual terminology in plain English will prove critical to your success.
• You’ll bring a customer centric approach to the role, with particular emphasis on helping customers to solve problems which you’ll be able to evidence through your previous front‑line customer service or operational experience.

Benefits

• 25 days holiday, plus the option to buy more.
• Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
• Access to remote GP and nurse services, physiotherapy, and mental health support.
• Early access to your earned wages through Wagestream.
• And many more, just ask…

Location: Support Centre – Vantage Office Park, Old Gloucester Road, Bristol, United Kingdom, BS16 1GW.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.