People Manager - Operations

DPD Group UK; Smethwick; On-site; GBP 68,000 - 76,000; Full time

Job summary

A leading parcel delivery company in Smethwick is seeking a People Business Partner to oversee a dedicated team. Responsibilities include managing employee relations, advising managers on policies, and driving alignment between the people strategy and business goals. This role offers a competitive salary and comprehensive benefits, including enhanced parental leave, health initiatives, and professional development opportunities. Join a dynamic team that values growth and employee recognition.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Free onsite parking

Health Kiosks

Vitality at Work

Discounted shopping

Milestone Days off

Free eye tests

Qualifications

• Experience in managing complex employee relations.
• Strong understanding of employment law and best practices.
• Ability to develop and implement HR policies.

Responsibilities

• Manage people business partners for effective support.
• Advise managers on disputes and employment conditions.
• Develop P&T policies to enhance performance.

Skills

Managing employee relations

Decision making

Advising on employment terms

Talent and succession planning

Policy development

Job description

Company Description

• Contract: Permanent Role - 37.5 hours per week
• Salary/Package - £68,000 - £76,000
• Location: Roebuck Lane, Smethwick, B66 1BY
• Days of Work: Monday to Friday
• Hours of Work: 09:00 - 17:30

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

Purpose of Position

Responsible for a team of People Business Partners, ensuring that both proactive and reactive support is provided to the business in a consistent and professional manner in line with the company D&I strategy. Taking ownership for the delivery of the People Strategy and ensuring that key stakeholders fully understand the impact of operational decisions. Communicate regularly with the Head of People and Director of People & Talent on any potential risks or opportunities.

Key Task & Responsibilities

• Support the PBP’s in Managing complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
• Apply P&T and business knowledge evidencing appropriate decision making skills.
• Advise managers on the terms and conditions of employment and knowledge share best practice with them.
• Develop P&T policies and procedures to drive performance and mitigate disputes.
• Work closely with the Talent team to identify development needs and opportunities.
• Liaise closely with senior managers to provide first line advice on current and existing issues.
• Work closely with the Reward and Benefits team to ensure consistent application of the reward strategy.
• Provide advice on recruitment and selection strategies.
• Manage talent and succession planning.
• Drive alignment between the People Strategy and business goals.
• Continuously monitor and review People policies and processes and propose changes where necessary.
• Participate in the implementation of specific projects, procedures and guidelines ....

Additional Information

Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite parking for all employees
• Health Kiosks visiting every location
• Vitality at Work
• Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can deliver a best in class customer doorstep experience, then this is the job for you! Apply today.