People and Systems Coordinator

Aster Group; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading UK housing and support organization is seeking a highly organized People and Systems Coordinator. This home-based role involves ensuring smooth HR processes, system improvements, and acting as a contact point for enquiries. Key responsibilities include managing payroll, recruitment support, and maintaining HRIS. The ideal candidate will have experience in HR operations, strong problem-solving skills, and a commitment to continuous improvement. Flexible working and a focus on colleague wellbeing are key features of the role.

Benefits

Flexible working hours

Colleague wellbeing workshops

Defined Contribution Pension

Volunteering hours

Savings programs

Qualifications

• Proven experience in HR operations and customer-facing roles.
• Strong understanding of GDPR and HR data governance.
• Demonstrable success in HRIS solutions and system integrations.

Responsibilities

• Deliver accurate and compliant HR operations including payroll support and recruitment.
• Act as a trusted point of contact for employment-related queries.
• Support system upgrades, implementations, and user acceptance testing.

Skills

Problem-solving skills

Excellent communication

Stakeholder engagement

Detail-oriented

Proactive

Education

A Levels (or equivalent), including English and Maths

Tools

Office365

HR systems (particularly Dayforce)

ServiceNow

PowerApps

Power BI

Job description

We’re looking for a highly organised and proactive People and Systems Coordinator to join our People Operations team. This pivotal role ensures the smooth delivery of core HR processes while driving system improvements, data integrity, and operational efficiency. You’ll be the first point of contact for leaders, colleagues, and external stakeholders, providing expert guidance, managing enquiries, and ensuring a consistent, compliant, and customer‑focused service.

This role is perfect for someone who enjoys balancing transactional HR responsibilities with digital and process‑driven improvements. You’ll be involved in everything from payroll and recruitment support to HRIS system administration, process optimisation, and training colleagues on People systems.

This is a home‑based role; however, you will be required to travel occasionally to attend meetings. Therefore, you must be able to travel within our operating region.

Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.

About Us

At Aster, we’re on a bold journey of transformation, putting our people at the heart of everything we do. We are committed to operational excellence, digital innovation, and delivering exceptional experiences for our colleagues and customers. If you thrive in a fast‑paced, collaborative environment and want to make a tangible impact, you’ll feel right at home here.

Key Responsibilities

• Deliver accurate and compliant HR operations, including payroll support, recruitment, contractual changes, probation, offboarding, Right to Work checks, DBS renewals, and secondments.
• Act as a trusted point of contact for employment‑related queries, empowering leaders and colleagues to navigate People processes and systems effectively.
• Maintain and enhance HRIS and case management systems, ensuring data integrity, accessibility, and GDPR compliance.
• Support system upgrades, implementations, and user acceptance testing (UAT), including creating documentation, guides, and training materials.
• Drive continuous improvement initiatives, identifying process efficiencies and enhancing the user experience.
• Collaborate with Payroll, IT, Workforce Management, and other stakeholders to deliver integrated services.
• Educate and support colleagues in People processes and systems, fostering a culture of accountability and continuous learning.

About You

Collaborative, adaptable, and able to manage multiple priorities in a dynamic environment.

Proactive, detail-oriented, and confident working independently.

Strong problem‑solving skills with the ability to translate complex data into actionable insights.

Excellent communicator with strong stakeholder engagement skills at all levels.

Highly organised, professional, and resilient, with a commitment to continuous improvement.

Qualifications & Experience

• A Levels (or equivalent), including English and Maths – essential.
• Proven experience in HR operations and customer‑facing roles.
• Strong understanding of GDPR and HR data governance.
• Advanced proficiency in Office365 and HR systems, particularly Dayforce (front and back end) – essential.
• Experience with ServiceNow, PowerApps, and Power BI is advantageous.
• Demonstrable success in HRIS solutions, system integrations, and user‑centric process improvements.

What’s in it for me

• Flexible working – where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs.
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan.
• Investment in careers and development through our leader and colleague development frameworks.
• Defined Contribution Pension and attached life assurance.
• Volunteering hours available to all colleagues to enable them to give back.
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more.
• Enhanced leave.
• Personalised recognition initiatives celebrating colleagues who go above and beyond.

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up‑to‑date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

Please note: We will begin shortlisting applications and may invite candidates to interview both during and before the closing date of the advert.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.