People Advisor

Splendid Hospitality Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hospitality company in Greater London seeks a People Operations Advisor to enhance on-site People support within its hotels. This role bridges hotel operations with the People Operations Centre, ensuring effective management of People activities. Candidates should have a strong background in employee relations and stakeholder management. Additional offerings include extensive benefits such as hotel discounts, recognition programs, and bespoke training opportunities to support personal development.

Benefits

Hilton Hotel worldwide discounts

Employee Recognition, Rewards and Events

Recommend a Friend – £350

Season Ticket Loan

Cycle to Work Schemes

Discount Chiropodist & Back therapy

Complimentary stay with dinner and gym access

Bespoke Training & Development opportunities

Opportunities to support Local Communities

Qualifications

• Experience in people operations within a hospitality environment.
• Strong understanding of employee relations and onboarding processes.
• Ability to manage multiple stakeholders effectively.

Responsibilities

• Deliver on-site People support in luxury hospitality settings.
• Ensure well-managed transactional People activity.
• Lead localised people projects enhancing guest experience.

Skills

Stakeholder management

Attention to detail

Employee relations

Onboarding

Team engagement

Culture development

Job description

Job Description

Reporting to the People Business Partner (with a matrix line to the People Operations Manager), the People Operations Advisor – Luxury Hotels plays a key role in delivering high-quality, on-site People support within a luxury hospitality setting. This role bridges the gap between hotel operations and the People Operations Centre, ensuring that all transactional People activity is well-managed and that People Managers are confident and capable in their responsibilities.

The People Advisor – Luxury works closely with the People Operations Centre, Group Head of Talent, and Group Head of Learning & Development to ensure a joined-up approach to people processes including employee relations, onboarding, and learning within the hotel.

In addition to supporting day‑to‑day People operations, the People Advisor, Luxury leads localised people projects that enhance the luxury guest experience through embedding employee experience, team engagement, development, and culture. The role requires strong stakeholder management, attention to detail, and a passion for delivering excellence through people.

What We Offer

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options.

In addition, on offer :

• Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
• Employee Recognition, Rewards and Events
• Recommend a Friend – £350
• Season Ticket Loan
• Cycle to Work Schemes
• Discount Chiropodist & Back therapy in the Hotel
• Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
• Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
• Opportunities to work and support our Local Communities