Pensions Technical Lead

Veolia Environmental Services (Uk) Plc; New Addington; Hybrid; GBP 49,000 - 58,000; Full time

Job summary

A leading environmental services provider in the UK seeks a Pensions Technical Lead to serve as the primary expert on complex pension schemes. The role involves resolving intricate member queries, leading project workstreams for closures and mergers, and developing training materials. Candidates should have solid pensions governance knowledge, excellent communication skills, and a knack for project management. If you're passionate about making a significant impact, this opportunity is for you. A hybrid work environment is offered along with a competitive salary and attractive benefits.

Benefits

Access to enhanced company pension scheme

25 days holiday plus options to purchase more

Discounts on retailers and groceries

Resources for mental and physical health

24-hour access to virtual GP

One paid volunteer day each year

Ongoing training and development opportunities

Qualifications

• Deep technical knowledge of pensions governance and regulations.
• Experience with Trustee and Company technical requirements.
• PMI, RPC, QPA, or PMI Trustee Certificate preferred.

Responsibilities

• Resolve complex member queries and lead investigations.
• Lead technical workstreams for closures and mergers.
• Develop guidance notes and training materials.

Skills

Deep technical knowledge of pensions governance

Proven project management skills

Outstanding communication and interpersonal abilities

Self‑motivated with excellent organisational skills

Strategic thinker with attention to detail

Natural mentor for knowledge sharing

Education

Graduate qualification

Tools

Excel

Google Sheets

Job description

Lead the Technical Charge - Serve as our senior technical expert on DB, DC Master Trust, and LGPS schemes and resolve complex member queries, leading investigations into complaints and IDRPs. Interpret scheme rules, trust deeds, and regulatory requirements with precision and keep ahead of legislative changes and ensure compliance across all schemes.

Build Relationships That Matter

Work closely with Trustees, actuaries, administrators, and legal advisers; mentor and develop junior team members, sharing your expertise and act as the escalation point for complex queries from across the business.

Drive Strategic Projects

Lead technical workstreams for scheme closures, mergers, and benefit changes; support actuarial valuations and funding strategies. Champion process improvements and automation opportunities, and develop technical procedures, guidance notes, and training materials.

Essential

• Deep technical knowledge of pensions governance and regulations, with experience with Trustee and Company technical requirements
• Proven project management skills, with intermediate Excel/Google Sheets proficiency
• Outstanding communication and interpersonal abilities; an agile team player who can manage multiple priorities
• Self‑motivated with excellent organisational skills
• A strategic thinker who leads by example, a tenacious problem‑solver with attention to detail
• A natural mentor who loves sharing knowledge

Desirable

• Graduate qualification
• PMI, RPC, QPA, or PMI Trustee Certificate
• Experience with PensionsPal or Workday
• TPR Trustee Toolkit completion

If you feel that you'd be a great fit for this role and Veolia, we'd like to find out more about you.

What's next?

Apply today so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. PandoLogic. Keywords: Retirement Specialist, Location: Croydon, ENG - CR0 5QL

Salary - Up to £58,000 plus Veolia benefits including generous bonus scheme and car/cash allowance.

Location - London (Kings Cross) or Staffordshire with hybrid working offered.

Are you an experienced pensions professional ready to lead exciting projects and drive continuous improvement for an organisation committed to Ecological Transformation?

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• Access to our enhanced company pension scheme
• 25 days holiday with opportunity to purchase additional holiday
• Discounts on a range of well known retailers and such things as groceries
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24‑hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

Are you a pensions expert who thrives on solving complex challenges? Veolia is seeking a Pensions Technical Lead to become our go‑to subject matter expert across our diverse portfolio of pension arrangements. If you're passionate about pensions, love diving into technical complexities, and want to make a real impact, this role is for you.