Payroll Specialist

Tata Consultancy Services; Birmingham; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading global consulting firm is seeking a Payroll Specialist to manage customer relationships and handle UK payroll processing. The ideal candidate will have expertise in UK statutory compliance, experience with Workday, and the ability to resolve complex payroll queries. This role offers valuable learning opportunities in a hybrid working environment based in Birmingham. The firm promotes inclusivity and values diverse backgrounds, encouraging all to apply.

Benefits

Competitive salary

Health care

Pension scheme

Laptop and phone

Access to training resources

Qualifications

• Sound knowledge of statutory compliances of UK payroll.
• Experience with processing salary changes.
• Ability to guide teams in resolving complex queries.

Responsibilities

• Manage customer relationships for payroll inquiries.
• Process payroll reports and handle client queries.
• Supervise support associates in daily operations.

Skills

Knowledge of UK payroll compliance

Experience with Workday

Strong communication skills

Ability to manage client queries

Experience in auditing payroll cases

Education

Graduate degree

Tools

Workday

Job description

If you need support in completing the application or if you require a different format of this document, please get in touch with at [e-mail] or call TCS London Office number 02031552100 / [phone] with the subject line : “Application Support Request”.

Role

Payroll Specialist

Location

Birmingham, United Kingdom

Contract

Fixed Term Contract (12 Months)

Mode of Working

Hybrid

Are you looking to leverage your skills in Payroll?

We have a great opportunity for you – Payroll Specialist!

Careers at TCS : It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Build strong relationships with a diverse range of stakeholders.
• Gain access to endless learning opportunities.
• Work closely with the range of teams within the business to bring products to life.

The Role

As a Payroll Specialist, you will be responsible for managing a good customer relationship and being agile working with the distributed team across locations.

Your responsibilities

• Sound knowledge of statutory compliances of UK payroll
• Should know how to calculate Tax, NI, Pensions in UK
• Should be familiar with year start / Year end activities of UK payroll
• Should have experience in handling voice and email query of client / Customer
• Should have end to end experience in processing salary changes and various life cycle of employee pay component.

Your Profile

Essential skills / knowledge / experience

• SME or go to person for UK Payroll queries
• Should have end-to-end knowledge of Payroll i.e. graduate to employee and joiner to leaver
• Knowledge and experience in processing payroll in Workday
• Processing various requests in relation to pension, leaves and taxes.
• Producing various payroll reports for various stakeholders.
• Taking active role in year Start / End activities as well as UAT / UVT as per requirement
• Providing training to new joiners in UK Payroll
• Auditing cases processed by the team
• Guiding the team in resolving various complex queries
• Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs
• Coordinates services with the human resource information systems, human resource program managers and technology specialists
• Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature
• Supervises a group of support associates, coordinates and provides day-to-day oversight to associates
• Holds team members accountable for following established policies
• Ensure policies and procedures are followed and Zero noncompliance across the engagement
• Ensure the Service Levels are met consistently
• Ensure data privacy requirements are followed with upmost focus
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
• Should have experience in working with a distributed located team or offshore team

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at [e-mail] if you would like to opt in.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [e-mail] with the subject line : “Adjustment Request” or call TCS London Office 02031552100 / [phone] to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps

Application Process (optional)

• Online application : You can apply directly through LinkedIn / by uploading your CV. In case you wish to submit your application via another format like audio / video, please, contact - [e-mail]
• Skill-Based discussion : This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter.
• Managerial discussion : This discussion will focus on behavioural aspects and person-organisation fit.
• HR Discussion : This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to [e-mail] to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.