Payroll Administrator

MHR; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading HR solutions provider in Nottingham seeks a Payroll Administrator to handle the full payroll process, providing support to both public and private sectors. This inclusive role is ideal for those eager to develop their payroll skills in a supportive team environment. Responsibilities include processing payroll data, responding to inquiries, and ensuring accuracy for clients. The company offers comprehensive training and various benefits, including internal courses, flexible leave options, and employee wellness programs, promoting professional and personal growth.

Benefits

Access to 60+ training courses

24/7 GP access for you and your family

Extra holiday days option

Enhanced family leave

Discounts at over 900 retailers

Employee recognition program

Referral bonus scheme

On-site subsidised restaurants

Private medical and dental insurance options

Qualifications

• Experience managing payroll data and ensuring accuracy is essential.
• Strong customer service skills are required to handle inquiries effectively.
• Proficient in processing payroll adjustments and BACS payments.

Responsibilities

• Process payroll data for clients, ensuring accuracy and timely payments.
• Respond to client inquiries via phone and email with high service standards.
• Manage exceptions and resolve data discrepancies efficiently.

Skills

Customer service

Attention to detail

Payroll processing

Data reconciliation

Education

Experience in payroll administration or willingness to learn

Job description

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

Your Career

This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Administrator at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you’re new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider.

Your Team

You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment.

Your Impact

As a Payroll Analyst, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you’ll help ensure that clients’ payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR’s reputation for excellence in the industry.

Role Responsibilities

• To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments.
• Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels.
• Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data.
• Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy.
• Identification of payment or data errors.
• Efficiently manage your schedule and tasks to prioritise workload and meet deadlines.
• Provide customers with regular updates and relevant information regarding payroll-related matters.

Benefits to support you personally and professionally

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24 / 7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well‑being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.