Main responsibilities include
- Working closely with the Pensions and Payroll teams to input customer data into the iTrent system and running reports
- Ensuring all payroll data matches and is forwarded and processed
- Ensuring all queries are actioned and resolved
- Supporting clients with data reporting weekly and upon request
- Answering incoming calls and dealing with them appropriately.
- Support administration practices in accordance with changing business/team needs and legal requirements.
- Providing breakdowns to our payroll for processing
- Managing client queries, requests and liaising with them based on the dynamic changes for payroll
- Ability to adapt to a fast-paced environment, where our internal and external clients are at the core of everything we do.
Please note that this role is based at our modern offices in Bury, Greater Manchester.
About you
To be successful in this role, we are looking for the following:
- A strong administrator with Advanced Excel skills, specifically (VLookups, Pivot Tables etc), problem solving, data analysis to manipulate and upload data, data management skills.
- Basic understanding of payroll is desirable
- High attention to detail and problem solving
- Ability to work as part of a highly motivated team and the ability to work under pressure and to deadlines
- Ability to manage multiple accounts and projects at a time, while maintaining attention to detail
- Ready to challenge discrepancies where occurring
- Hands‑on attitude and willingness to learn.
What we Offer
- 28 days holiday and an extra day for each year you stay with us, up to a maximum of 33 days plus bank holidays.
- We pay for a Healthcare Plan once you’ve passed probation, which includes access to a private GP.
- From day 1, free life insurance covering up to 4× your salary.
- We’ll both add money into your pension pot after 3 months.
- Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and giving as you earn.
- Get 25% off online learning resources for year 1 to GCSE with EdPlace.