Patient Solutions Manager

CK Group; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A large pharmaceutical company in the United Kingdom is seeking a Patient Solutions Manager (Cardiometabolic Health) to deliver an innovative digital support programme. The role involves managing vendor relationships and ensuring compliance with regulations. Candidates should have at least 2 years of experience in the pharmaceutical industry and a relevant degree. This position offers a hybrid work model based in Basingstoke.

Qualifications

• Minimum 2 years' experience in the pharmaceutical industry or healthcare sectors.
• In-depth knowledge of ABPI Code of Practice.
• Demonstrated success in building cross-functional relationships.

Responsibilities

• Deliver an innovative digital patient support programme.
• Manage partnership with the vendor and coordinate internal stakeholders.
• Ensure vendor meets all contractual and compliance requirements.

Skills

Experience in patient support programmes

Cross-functional relationship building

Knowledge of ABPI Code of Practice

Proficiency in Veeva Vault PromoMats

Experience in cardiometabolic therapy

Education

Bachelor’s degree or higher in a relevant discipline

Tools

Veeva Vault PromoMats

Job description

Patient Solutions Manager (Cardiometabolic Health)

CK Group are recruiting for a Patient Solutions Manager (Cardiometabolic Health) to join a company in the pharmaceutical industry on a contract basis for 12 months.

Salary: £20.84-£27.18 per hour PAYE

Role

• Will deliver an innovative digital patient support programme in weight management
• Act as the single point of contact for the Patient Support Programme (PSP), managing the partnership with the vendor and coordinating all internal stakeholders
• Oversee the vendor’s delivery of the digital platform, ensuring all contractual, compliance, and governance requirements are met (ABPI, MHRA, GDPR, pharmacovigilance, NHS)
• Own the end-to‑end process for Veeva Vault PromoMats uploads, reviewer assignment, referencing, certification, and asset lifecycle management for all programme materials
• Collaborate with the brand team and wider cross‑functional team to ensure all content aligns with strategic objectives, integrates seamlessly with existing patient resources, and that dissemination plans complement current resource distribution channels

Your Background

• Bachelor’s degree or higher in a relevant discipline, or equivalent professional experience
• Minimum 2 years’ experience in the pharmaceutical industry, patient support programmes, or healthcare sectors; cardiometabolic therapy experience strongly preferred
• In‑depth knowledge of ABPI Code of Practice, with preference for experience on working on patient support programmes, package deals and donations & sponsorship
• Proficiency in Veeva Vault PromoMats or comparable systems
• Demonstrated success in building cross‑functional relationships

Company

Our client is one of the largest pharmaceutical companies in the world. They focus on finding answers for some of the world's most urgent medical needs.

Location

This role is based at our clients site in Basingstoke on a hybrid basis (3 days on site, 2 days work from home).