Patient Pathway Assistant

Royal National Orthopaedic Hospital (RNOH) NHS Trust; London; On-site; GBP 22,000 - 27,000; Part time

Job summary

A leading orthopaedic hospital in London is looking for a Patient Pathway Assistant in the Psychology Department. The role involves providing administrative support, managing patient queries, and ensuring accurate record-keeping. Strong typing and interpersonal skills are essential. Join a dynamic team in a progressive healthcare environment.

Qualifications

• Independent, enthusiastic, and well-organised.
• Experience with audio typing is essential.
• Ability to communicate across all levels.

Responsibilities

• Provide administrative support to clinical psychologists.
• Type correspondence and handle patient queries.
• Record and validate activity on PAS systems.
• Liaise with internal stakeholders.

Skills

Good interpersonal skills

Strong typing skills

Attention to detail

Job description

Overview

An exciting opportunity has arisen for a Patient Pathway Assistant in the Psychology Department at the Royal National Orthopaedic Hospital.

Responsibilities

• Provide administrative and clerical support to a busy team of clinical psychologists.
• Typing of correspondence and dealing with patient queries.
• Recording and validating activity on PAS systems.
• Liaising with internal stakeholders.

Qualifications and Skills

• Independent, enthusiastic and well organised with good interpersonal and IT skills.
• Strong typing skills; audio typing is essential and medical terminology is an advantage.
• Attention to detail and ability to communicate across all levels.

Role Details

0.8 WTE to cover between Monday to Friday; working hours are 8am–5pm.

About the Trust

RNOH Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in its field. We aim to provide a dynamic working environment that supports frontline staff to implement improvements and deliver world-leading care, research, education and career progression. RNOH is rated good by the CQC and operates across two sites: central London and Stanmore (The Stanmore Building).

How to apply / Contact details

• Dr Andy Lucas, Head of Psychology — [e-mail]
• Poonam Bhaugeerutty, Service Manager — [e-mail]
• Telephone: [phone]