Patient-Focused Medical Receptionist

Abbey-Dale Medical Centre; Lancashire; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local GP practice in the UK is looking for an enthusiastic Medical Receptionist to join their team. This role involves providing general assistance to the practice team and interacting with patients in a friendly manner. Responsibilities include managing appointments, offering clerical support, and ensuring effective communication within the healthcare system. The ideal candidate should possess strong customer service skills, experience in a similar environment, and a working knowledge of EMIS Web and DOCMAN systems. Opportunities for professional growth are available.

Benefits

Professional development opportunities

Friendly working environment

Qualifications

• Experience in customer service is essential.
• Familiarity with EMIS Web and DOCMAN software is desirable.
• Practical experience of working in a healthcare reception environment.

Responsibilities

• Provide general assistance to patients and practice team.
• Manage appointment bookings and direct patients appropriately.
• Perform various administrative duties to support practice operations.

Skills

Customer service skills

Teamwork

Good computing skills

Communication skills

Education

Good standard of general education

NVQ in Customer Service or Administration

Tools

EMIS Web

DOCMAN

Job description

A local GP practice in the UK is looking for an enthusiastic Medical Receptionist to join their team. This role involves providing general assistance to the practice team and interacting with patients in a friendly manner. Responsibilities include managing appointments, offering clerical support, and ensuring effective communication within the healthcare system. The ideal candidate should possess strong customer service skills, experience in a similar environment, and a working knowledge of EMIS Web and DOCMAN systems. Opportunities for professional growth are available.