Patient Care Receptionist – Medical Practice

NHS; Blyth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Blyth is seeking a Receptionist to manage front desk operations, greet patients, and schedule appointments. The ideal candidate should have strong communication skills, attention to detail, and experience in a medical setting. Responsibilities include handling sensitive information, ensuring an efficient reception service, and assisting patients in accessing healthcare services. The role offers competitive salaries and a supportive team environment.

Benefits

Professional development opportunities

Competitive salary

Positive work-life balance

Qualifications

• Experience in a medical or primary care setting is preferred.
• Familiarity with data protection and confidentiality issues.
• Strong organizational skills to manage patient flow and appointments.

Responsibilities

• Manage front desk operations, including greeting patients and scheduling appointments.
• Handle sensitive patient information confidentially.
• Assist patients in accessing appropriate services.

Skills

Excellent communication skills

Attention to detail

Ability to multitask

Computer literate with GP clinical systems

Education

GCSEs at grade C or equivalent, including English and Maths

NVQ Level 2/3 in Customer Services or Health Care

Tools

Reception management software

Job description

A healthcare organization in Blyth is seeking a Receptionist to manage front desk operations, greet patients, and schedule appointments. The ideal candidate should have strong communication skills, attention to detail, and experience in a medical setting. Responsibilities include handling sensitive information, ensuring an efficient reception service, and assisting patients in accessing healthcare services. The role offers competitive salaries and a supportive team environment.