Patient Cancer Care Co-ordinator

NHS; North Shields; On-site; GBP 27,000 - 31,000; Full time

Job summary

A regional healthcare provider in North Shields is looking for a motivated Patient Cancer Care Co-ordinator to manage cancer patient pathways and support service delivery. The role involves collaboration with healthcare teams to ensure efficient patient care and improve cancer waiting times. Ideal candidates should have relevant experience and qualifications in health and social care, as well as strong IT and communication skills.

Qualifications

• Experience in cancer/oncology/palliative care setting is preferred.
• Experience of multi-professional working required.
• Coaching and educating patients and carers background.
• Relevant experience in cancer care coordination is necessary.

Responsibilities

• Collaborate with health care teams to improve cancer pathway quality.
• Document and monitor patient care coordination.
• Support data collection for audits.
• Role model inclusive leadership within the trust.

Skills

Excellent IT skills

Communication skills

Interpersonal skills

Ability to prioritize work

Education

GCSE English language and Mathematics (Grades A-C) or equivalent

NVQ level 3 - Health & Social Care

Job description

Go back Northumbria Healthcare NHS Foundation Trust

Patient Cancer Care Co-ordinator

The closing date is 11 December 2025

An exciting opportunity has arisen for a cancer care coordinator to join the Surgery Business Unit Management team.

We are looking for a highly motivated, enthusiastic and caring individual to work closely with the operational team to co-ordinate patients care through all aspects of their cancer pathway and support the development of multiple cancer patient pathways.

This is a unique and interesting administrative role in which you will virtually navigate patients through their pathway from referral to treatment in accordance with the Trust agreed pathway steps and timescales, proactively identifying and resolving delays at all stages and you will be required to provide accurate data and information to support this.

An understanding of cancer waiting times, standards and the associated targets would be advantageous. You must have excellent IT, communication and interpersonal skills. We would expect the candidate to have the ability to prioritise and organise work with minimal assistance.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The role has been developed to assist the management team in delivering high quality care by supporting both the individual services to unblock any issues within the system and move patients through their cancer pathway.

The post holder will need to collaborate and communicate with wider health care teams to ensure the provision of appropriate services, improving the quality and efficiency of the cancer pathway, cancer waiting times and targets.

This will involve assisting coordination of care from referral to the end of treatment episode. Involving regular contact with patients suffering from cancer. Ensuring effective progression along the the patients pathway in liaison with other health care professionals, departments in the Trust and other hospitals.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job responsibilities

• Collaborate and communicate with the wider health care teams to ensure the provision of appropriate services, improving the quality and efficiency of the cancer pathway, cancer waiting times and targets.
• Promote patient self-management, education and signposting enquiries to the appropriate department/sector within hospital or community settings.
• Document and monitor all aspects of patient care coordination and service delivery.
• Supporting data collection for audit and Quality Surveillance Team reviews.
• To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team.

Person Specification

Qualifications / Professional Registration

• GCSE English language and Mathematics, (Grades A-C) or equivalent level
• NVQ level 3 - Health & Social Care plus knowledge to diploma level or equivalent short courses/additional training

Experience and knowledge

• Relevant experience in cancer/oncology/palliative care setting
• Experience of multi professional working
• Experience of coach/educating patients and carers
• Relevant experience in cancer care coordination

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northumbria Healthcare NHS Foundation Trust

£27,485 to £30,162 a yearpro rata per annum