Patient Account Rep

Raven Ridge; Plymouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Plymouth is looking for a full-time Patient Account Representative to manage patient accounts, resolve billing issues, and ensure timely collection of payments. The ideal candidate has at least 2 years of relevant experience, a strong understanding of medical billing processes, and excellent communication skills. You will collaborate with healthcare providers and insurance companies while providing exceptional service. Compensation ranges from $20.00 to $23.00 per hour.

Qualifications

• Minimum of 2 years of experience in medical collections, billing, or similar role.
• Proficient in medical billing software and electronic health record (EHR) systems.
• Strong understanding of medical billing and coding procedures.

Responsibilities

• Manage and monitor patient accounts, initiate and follow up on collections activities.
• Follow up with insurance companies to resolve claim denials.
• Provide exceptional customer service to patients and insurance companies.

Skills

Medical billing software proficiency

Attention to detail

Strong communication skills

Problem-solving skills

Interpersonal skills

Education

High school diploma or equivalent

Associate or bachelor's degree in healthcare administration

Job description

Patient Account Rep needed for a full-time direct hire position in Plymouth, NH. As a Patient Account Rep, you will play a crucial role in ensuring the timely and accurate collection of payments from patients. You will work closely with healthcare providers and insurance companies to resolve billing issues, navigate insurance claim processes, and maintain patient records.

Responsibilities

• Manage and monitor patient accounts, initiate, and follow up on collections activities.
• Review and analyze patient bills, claims, and invoices to ensure accuracy and compliance.
• Follow up with insurance companies to resolve claim denials, discrepancies, and payments.
• Provide accurate and timely billing information to patients and insurance companies.
• Verify insurance eligibility and coverage for patients.
• Communicate and negotiate payment plans with patients to ensure timely payment.
• Collaborate with the internal billing team to resolve any coding or billing errors.
• Maintain accurate and up-to-date records of all collection’s activities.
• Research and stay updated on changes in insurance and billing regulations.
• Provide exceptional customer service to patients and insurance companies.

Requirements

• High school diploma or equivalent; associate or bachelor's degree in healthcare administration or related field preferred.
• Minimum of 2 years of experience in medical collections, billing, or similar role within the healthcare industry.
• Proficient in medical billing software and electronic health record (EHR) systems.
• Strong understanding of medical billing and coding procedures, insurance claim processes, and healthcare billing regulations.
• Excellent attention to detail and analytical skills.
• Strong communication and interpersonal skills to effectively communicate with patients, insurance companies, and healthcare providers.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving and negotiation skills.

Compensation: $20.00 - $23.00 per hour