Patient Access Coordinator

Chelsea and Westminster Hospital NHS Foundation Trust; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading NHS Foundation Trust in Greater London seeks a dedicated Patient Administrator to join their busy Admin Department. The successful candidate will provide a comprehensive patient-focused administrative service, ensuring high standards of customer service. Key responsibilities include handling patient queries sensitively, updating records, and supporting a multi-disciplinary team. Ideal candidates are organized, adaptable, and able to work both independently and collaboratively. This role offers a Monday to Friday schedule, with potential weekend shifts required.

Qualifications

• Ability to work autonomously and as a part of a team.
• Experience in customer service and administrative support required.
• Ability to handle confidential patient information sensitively.

Responsibilities

• Provide a customer-focused service to patients and visitors.
• Manage patient queries confidentially and sensitively.
• Update patient demographic details accurately.

Skills

Excellent communication skills

Organizational skills

Flexibility

Empathy

Teamwork

Job description

A leading NHS Foundation Trust in Greater London seeks a dedicated Patient Administrator to join their busy Admin Department. The successful candidate will provide a comprehensive patient-focused administrative service, ensuring high standards of customer service. Key responsibilities include handling patient queries sensitively, updating records, and supporting a multi-disciplinary team. Ideal candidates are organized, adaptable, and able to work both independently and collaboratively. This role offers a Monday to Friday schedule, with potential weekend shifts required.