Parts Supervisor

Evans Halshaw; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer is seeking a Parts Supervisor in Glasgow. You will be responsible for delivering excellent service to internal and external customers, ensuring their needs are met efficiently. Ideal candidates will have customer-facing experience within the motor industry and excellent communication skills. The role offers a competitive salary, 33 days of holiday, as well as various employee benefits including discounts and training opportunities.

Benefits

Competitive salary

33 days annual leave

Cycle to work scheme

High street discounts

Paid volunteering day

Qualifications

• Experience in the motor industry with knowledge of vehicle parts.
• Ability to communicate via phone, email, and face-to-face.
• Proficiency in IT systems and packages.

Responsibilities

• Provide excellent service to customers daily.
• Assist customers with parts queries and ordering.
• Liaise with manufacturers and industry colleagues.

Skills

Communication skills

Organisational skills

Customer service experience

IT proficiency

Team player

Job description

Parts Supervisor

Evans Halshaw

Ford Commercials, Glasgow

Competitive salary and OTE with pension, life assurance, 33 days holiday (including bank holidays), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

Do you love working with people? Can you provide the highest standard of customer service possible to ensure their needs and requirements are met consistently?

Join us as a Parts Supervisor – on a daily basis you will serve our internal and external customers in a timely manner, giving them effective advice based on your personal knowledge of products.

What does the role of Parts Supervisor involve?

• Provide an excellent service to our internal and external customers on a daily basis and in a timely manner
• Ensure all needs and requirements for parts are met through your personal knowledge of products
• Use Manufacturers Electronic Parts Catalogues and ordering systems effectively for our customers' needs
• Work with manufacturers, industry colleagues and customers, being their first port of call when they have a query

What do you need to succeed as Parts Supervisor?

• Be comfortable liaising via various channels including phone, email, fax and face to face
• Experience gained within the motor industry and with a basic knowledge of vehicle layout, function and location of parts
• People-focused and an inspirational team player
• Excellent communication and organisational skills
• Customer facing experience and be proficient in IT systems and packages

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.