Parts Supervisor

Motivation HR Ltd; Epsom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive dealership in Epsom is seeking a Parts Supervisor with proven experience in automotive parts management. The ideal candidate will develop inventory control procedures, supervise parts staff, and ensure exceptional customer service. Responsibilities include monitoring stock levels, documenting parts transactions, and advising management on parts issues. Strong leadership and knowledge of brand systems are essential. Join us to deliver outstanding service and exceed customer expectations.

Qualifications

• Proven experience in automotive parts management with a record of achieving KPI targets.
• Strong leadership abilities with demonstrated success in managing teams.

Responsibilities

• Develop and implement inventory control procedures.
• Monitor inventory levels and conduct stock audits.
• Provide accurate documentation of parts transactions.
• Ensure vehicle health checks are completed accurately.
• Advise the Aftersales Manager of backorder issues.
• Supervise a team of parts staff, providing guidance and training.
• Interact with customers to assist in parts selection.
• Handle customer complaints effectively.

Skills

Automotive parts management experience

Knowledge of brand parts and systems

Leadership abilities

Experience using Kerridge

Job description

We are working with a dealership based in Epsom, Surrey, who are in need of a Parts Supervisor.

Parts Supervisor

Main Duties

• Develop and implement inventory control procedures to optimise stock levels while minimising excess inventory and carrying costs
• Monitor inventory levels, conduct regular Stock audits, and reconcile discrepancies
• Provide accurate documentation of all incoming and outgoing parts transactions
• All Parts verification completed daily
• Ensure vehicle health checks are completed accurately to maintain the workshop efficiency
• Advise the Aftersales Manager of any backorder issues, using the parts escalation process to provide updates
• Supervise a team of parts staff, providing guidance, training, and performance feedback
• Interact with customers to understand their parts requirements and provide assistance in locating and selecting the right parts
• Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the After Sales Manager
• Strive to exceed customer expectations both internal and external by delivering exceptional service at all times.

Key Skills / Attributes Required

• Proven experience in automotive parts management, with a track record of achieving KPI targets
• Knowledge of the brand parts and systems
• Experience using Kerridge
• Strong leadership abilities with demonstrated…