Parts Sales Advisor - Nursling

DAF Trucks UK; Nursling; On-site; GBP 35,000; Full time

Job summary

A prominent commercial vehicle dealer in Nursling is seeking a Parts Sales Advisor to support the sales team in responding to customer enquiries. This vital role involves managing various customer enquiry channels and maintaining strong supplier relationships. The ideal candidate will have a minimum of 2 years' experience in a motor trade parts department and a strong attention to detail. This position offers a salary of £35,000 and benefits like employee discounts, career development, and more.

Benefits

Employee Assistance program

Free parking

Career development pathways and training

Pension Scheme

Qualifications

• Minimum 2 years’ experience within a motor trade parts department.
• Experience with LCV or HGV parts is highly desirable.
• A methodical and conscientious approach to work.

Responsibilities

• Support internal Telephone Sales team with enquiries.
• Manage and prioritize incoming sales enquiries across various channels.
• Liaise with suppliers to maintain reliable turnaround times.

Skills

Attention to detail

Customer service

Team collaboration

Job description

An excellent opportunity has arisen to join our growing and dedicated team atAdam’s Morey as aParts Sales Advisor based at ourNursling site.

We’re looking for someone who takes pride in precision and enjoys being part of a busy team. This is a vital sales role, focused on ensuring that the right parts are in the right place at the right time — supporting the people and processes that keep our customers moving.

Salary:£35,000 per annum, includingbonus

Working Hours:Monday to Friday 8.00 am to 5.30 pm, 1 in 3 Saturday paid as overtime 8.00 am to 12.00 pm, i.e. 45 hours per week, 30 minutes lunch (unpaid).

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities

• Supporting our internal Telephone Sales team in responding & processing customer enquiries in a professional and timely manner, with accuracy and care.
• Managing and prioritizing incoming sales enquiries across Telephone, Email, WhatsApp and e-portal channels
• Liaising with trusted suppliers to maintain strong supply chains and reliable turnaround times.
• Maintaining clear records, paperwork, and data integrity across all internal systems.
• Upholding high standards of organisation and service within the team.
• Contributing to a positive, collaborative working environment where attention to detail truly matters.

Ideal Candidate Profile

• Minimum 2 years’ experience within a motor trade parts department.
• Experience with LCV or HGV parts is highly desirable.
• A methodical and conscientious approach to work — someone who finds satisfaction in getting things right.
• Strong attention to detail, with the ability to stay calm and organised under pressure.
• A team player who enjoys enabling others to perform at their best.

In return we’ll offer

• Employee Assistance program
• Mental Health First Aiders within the business
• Free Flu jabs if you are ineligible through the NHS
• Free eye test plus £70 contribution towards glasses for display screen users
• Employee discounts on a range of products and services including holidays, days out and supermarket shops
• 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
• Free Independent mortgage advice service
• Pension Scheme
• Salary Sacrifice (if eligible)
• Staff Events
• Free parking
• Cycle to work scheme
• Career development pathways and training
• Quarterly Star Awards

Who we are

Adams Moreyis a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.

Adams Moreyitself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.