Parts Sales Advisor (Counter)

Motor Parts Direct LTD; Tewkesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable automotive parts company is seeking a Parts Customer Sales Advisor for its Tewkesbury branch. You will be responsible for assisting customers, promoting offers, and ensuring excellent service. Ideal candidates will have customer service experience and strong sales skills. The role offers a competitive salary starting from £28,809, along with various benefits including sales bonuses and holiday entitlement.

Benefits

Basic Salary from £28,809

20 working days plus bank holidays

Sales bonuses

Promotional incentives

Qualifications

• Experience as a parts advisor or relevant experience within the motor trade preferred.
• Proactive, sales driven, and able to maintain an outstanding level of service.
• Excellent communication and organizational skills in a fast-paced environment.

Responsibilities

• Working on the front counter, answering inbound calls and serving customers.
• Building long-term rapport with local customers.
• Actively promote offers & customer incentives.

Skills

Customer service

Sales skills

Communication

Organizational skills

Job description

Overview

We are currently seeking a Parts Customer Sales Advisor to join the team at our Tewkesbury branch.

Benefits

• Basic Salary from £28,809 dependent on experience.
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.

Responsibilities

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long-term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.
• Occasionally assist in the warehouse by picking or putting away products.

Qualifications / Requirements

• Experience as a parts advisor or other relevant experience within the motor trade is preferred.
• If you have a good understanding of cars and the ability to learn, we are happy to train the right candidate.
• Proactive, sales driven, and able to maintain an outstanding level of service.
• Excellent communication and organisational skills in a fast-paced environment.
• Knowledge of the local areas and customer base would be a distinct advantage.

About the Company

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that 'natural choice'.

Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.