Parts Sales Advisor (Counter)

Motor Parts Direct LTD; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive parts retailer in Farnham is seeking a Parts Customer Sales Advisor to enhance customer relations and drive sales. Key responsibilities include serving customers at the front counter and via calls, promoting ongoing offers, and maintaining high service standards. The ideal candidate should have a proactive approach, excellent communication skills, and preferably previous experience in the motor trade. Training will be provided for those with a good understanding of cars. Competitive salary and various bonuses included.

Benefits

Competitive salary

20 working days holidays plus bank holidays

Monthly and Yearly Sales bonuses

Promotional incentives

Qualifications

• Previous experience as a parts advisor or relevant experience in the motor trade.
• Proactive attitude and sales-driven mindset.
• Ability to maintain high service levels in a fast-paced environment.

Responsibilities

• Serve customers at the front counter and on calls.
• Build rapport with local customers.
• Promote offers and customer incentives.
• Assist in the warehouse when required.

Skills

Sales driven

Excellent communication skills

Organisational skills

Understanding of cars

Job description

We are currently seeking a Parts Customer Sales Advisor to join the team at our Farnham branch.

Benefits include:

• Competitive salary dependent on experience.
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.

Key Responsibilities:

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long-term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.

We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.

You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.

There will also be occasional times you are required to assist in the warehouse either picking or putting away products.

Knowledge of the local areas and customer base would be a distinct advantage.

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice .

Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.

Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.