Parts Advisor | Grow with a Global Auto Parts Leader

Genuine Parts Company; Oxford; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading auto parts supplier in Oxford is seeking a Parts Advisor to enhance the local customer base and manage operations. You will take orders, upsell products, and build rapport with customers. Successful candidates will be organised, proactive, and possess excellent communication skills. This role offers unique benefits like discounts, career progression opportunities, and a performance-based bonus. Join us in delivering quality service in the automotive industry.

Benefits

Exclusive discounts from major retailers

Opportunities for career progression

Free pension advice

Access to Health and Financial tools

Performance-based bonus potential

Discount on car parts

Qualifications

• Punctual, organised, and efficient whilst working towards deadlines.
• Proactive and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long‑term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Skills

Excellent communication skills

Organisational skills

Proactiveness

Customer empathy

Job description

A leading auto parts supplier in Oxford is seeking a Parts Advisor to enhance the local customer base and manage operations. You will take orders, upsell products, and build rapport with customers. Successful candidates will be organised, proactive, and possess excellent communication skills. This role offers unique benefits like discounts, career progression opportunities, and a performance-based bonus. Join us in delivering quality service in the automotive industry.