Parts Advisor - Customer-Focused Parts Specialist

Scania Nederland B.V.; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company is seeking a Parts Advisor for their Heathrow branch. In this role, you will be essential to operations, providing timely and efficient parts supply while ensuring exceptional customer service. You'll manage parts inquiries, build customer relationships, and liaise with suppliers. Additional benefits include a competitive salary starting from £32,479 per annum, in-house training, and an excellent benefits package including a pension scheme and discounts on retail outlets.

Benefits

In-house training

25 days holiday plus public holidays

Competitive employer pension

Discounts on major retail outlets

4x basic salary life insurance

Annual Company Success Payment

Qualifications

• Organised and customer-focused individual required for effective parts supply.
• Ability to build and develop relationships with customers.

Responsibilities

• Build and develop relationships with customers for a first-class service.
• Liaise with suppliers for parts ordering as per operational needs.
• Assist in delivery and collection of parts when required.
• Control optimum stock profile for the branch.
• Proactively oversee stock checks.

Skills

Customer service skills

Time management

Communication

Job description

A leading automotive company is seeking a Parts Advisor for their Heathrow branch. In this role, you will be essential to operations, providing timely and efficient parts supply while ensuring exceptional customer service. You'll manage parts inquiries, build customer relationships, and liaise with suppliers. Additional benefits include a competitive salary starting from £32,479 per annum, in-house training, and an excellent benefits package including a pension scheme and discounts on retail outlets.