Parts Advisor

Optima Recruitment; Leatherhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Parts Advisor to provide technical sales support in a dynamic automotive environment. Candidates should have 1-2 years of automotive experience and a solid understanding of car parts. The position involves managing inbound sales calls and offering product recommendations to customers. Competitive salary of £25,000 – £35,000, with additional benefits including 28 days holiday and ongoing training.

Benefits

Training and development opportunities

Friendly team environment

Free parking

28 days holiday

Qualifications

• 1-2 years’ experience in a relevant automotive environment.
• Strong understanding of vehicle components.
• Ability to handle high call volumes with efficiency.

Responsibilities

• Handle high volumes of inbound customer service and sales calls.
• Generate sales by identifying customer needs.
• Offer technical advice on a wide range of vehicle products.
• Work collaboratively with suppliers and other departments.

Skills

Knowledge of car parts

Customer service skills

Communication skills

Sales skills

Job description

Parts Advisor

We are looking for a knowledgeable and customer-focused Technical Sales Advisor to join our team, specialising in automotive parts. This B2B role is ideal for someone with 1‑2 years of experience in car parts or service advising, who thrives in a fast‑paced, phone‑based sales environment. Product knowledge and a strong understanding of vehicle components are more important than prior sales experience.

• £25,000 – £35,000
• Based in Leatherhead
• Great team working environment

Job Description

• Handle high volumes of inbound customer service and sales calls
• Generate sales by identifying customer needs and recommending appropriate automotive parts
• Offer technical advice and guidance on a wide range of vehicle products
• Support customers by sourcing and suggesting suitable components
• Compare different product options to find the best fit for the customer
• Work collaboratively with suppliers, service advisors, and other departments
• Follow up on surveys or customer feedback to enhance the sales process
• Maintain detailed knowledge of stock, pricing, and availability

Person Specification

• 1‑2 years’ experience in a relevant automotive environment (e.g., parts advisor, service advisor, motor factor)
• Strong knowledge of car parts and components
• Excellent communication and customer service skills
• Ability to handle high call volumes with efficiency and professionalism
• Comfortable working in a sales‑driven, fast‑paced environment

Benefits

• Training and development opportunities
• Friendly and supportive team environment
• £25,000 – £35,000 dependant on experience
• 28 days holiday (incl. Bank Holidays)
• Free parking

Equal Opportunities

Optima Recruitment Limited are an equal opportunities employer.