Partnership Associate (Sales & Customer Success)

How to Change the World; Remote; GBP 45,000 - 60,000; Full time

Job summary

A mission-driven organization is seeking a Partnership Associate to enhance its impact by increasing partnerships with higher education institutions. You will develop processes for lead generation, drive sales renewals, and implement AI tools for digital transformation. The ideal candidate has at least five years of experience in sales, demonstrates strong interpersonal and project management skills, and thrives in a fully remote environment. Join this dynamic team committed to positive change worldwide.

Qualifications

• Minimum of five years of professional experience, ideally in sales and customer service.
• Demonstrated business development and/or sales experience across the full pipeline.
• Excellent interpersonal skills with diverse professional backgrounds.

Responsibilities

• Develop and implement processes for finding new leads.
• Drive higher ed sales and renewals process closely with founders.
• Implement new AI tools and workflow automations.

Skills

Sales and customer service experience

Business development

Excellent interpersonal skills

Strong organization skills

Project management skills

Entrepreneurial mindset

Independent working

Experience with AI tools

Job description

Start date: ideally 26 January and no later than 2 February 2026

Duration: 8 months (potential for extension and/or other future opportunities)

Time commitment:

• 25 hours/week (spread evenly across Monday-Friday)
• Availability during daily overlap hours from 11:30-14:00 UK time

Fully remote

Please read the full role description at this link: https://change-the-world.org/partnership-associate

The role description includes details about How to Change the World, the target contributions, the learning outcomes (yes, our positions have learning outcomes to support your development!) and the skills and experience we're seeking.

Summary of the opportunity

We are looking for someone to join our mission-driven organization to help us scale our impact by increasing the number of our higher education institution partners (our customers). In this role, you will be responsible for developing and implementing the process for finding new leads (using LinkedIn and other tools) and driving our higher ed sales and renewals process, working closely with our founders. In addition, you will play a pivotal role in implementing new AI tools and workflow automations, gaining cutting-edge skills in digital transformation while ensuring each potential customer has an exceptional experience during the sales process. As the digital transformation progresses and time is freed up, you will integrate customer success processes and ensure that all higher ed institutions – from initial outreach to successful partnership – have an exceptional experience. The detailed contributions expected for this time-limited role are listed in the full description, as are the anticipated learning outcomes for the individual in this role.

About us

“Changing the world is a team sport.” At How to Change the World, we believe every person deserves the chance to learn how they can create positive change in the world. We inspire, empower, and equip people through transformative mass experiential learning programs.

Experience, knowledge and skills

• Minimum of five years of professional experience, ideally in sales and customer service.
• Demonstrated business development and/or sales experience; ideally spanning the full pipeline from initial outreach to confirmed customer.
• Excellent interpersonal skills – able to effectively communicate and develop collaborative working relationships with people at all professional levels (from early career professionals to senior-level executives) and from a diverse range of backgrounds.
• Very strong organisation, time management and project management skills.
• Entrepreneurial mindset and commitment to being part of a small and growing team.
• Ability to confidently work independently and with initiative in a fast-paced remote work environment.
• Ideal but not required: experience using AI tools to enhance productivity and efficiency.