Salon Receptionist

Workforce Recruitment and Training; United Kingdom; On-site; GBP 10,000 - 40,000; Part time

Job summary

A contemporary luxury salon in the United Kingdom is seeking a Part-Time Salon Receptionist to ensure a warm greeting and refined service for all clients. Responsibilities include managing bookings, answering enquiries, and supporting the salon team. Ideal candidates should have customer service experience, excellent communication skills, and a professional demeanor. The role offers a stylish work environment and benefits such as staff discounts and team incentives.

Benefits

Staff discounts on products and services

Team nights out

Free parking

Team incentives

Great rates of Pay

Qualifications

• Previous reception or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Confident with computer and booking systems.
• Professional and client-focused demeanor.

Responsibilities

• Greet and check in clients warmly and professionally.
• Manage appointment bookings and cancellations.
• Answer phone and digital enquiries promptly.
• Provide service knowledge and product recommendations.
• Process payments and maintain accurate till reconciliation.

Skills

Customer service experience

Communication skills

Ability to multitask

Positive attitude

Job description

Part-Time Salon Receptionist

Our client is a contemporary luxury salon offering premium hair, beauty, and self-care experiences. Their space blends modern design, exceptional customer service, and an elevated atmosphere. They are seeking a professional, personable receptionist to join their front-of-house team.

The Part-Time Receptionist is the first point of contact for clients, ensuring every guest receives a warm welcome and a refined service experience. The role focuses on client care, smooth daily operations, and supporting stylists and therapists where needed.

Key Responsibilities

• Greet and check in clients with warmth, professionalism, and confidence
• Manage appointment bookings, rescheduling, and cancellations using our salon software
• Answer phone and digital enquiries in a timely and polished manner
• Provide knowledge on services, treatments, and product recommendations
• Process payments and maintain accurate daily till reconciliation
• Maintain front desk presentation and the salon retail area to luxury standards
• Assist in stocking retail products and monitoring inventory levels
• Support salon management and service team in day-to-day operational tasks
• Uphold the salon’s brand, values, and exceptional hospitality culture

Skills & Experience

• Previous reception or customer service experience preferred
• Excellent communication and interpersonal skills
• Confident with computer and booking systems (training provided)
• Professional, well-presented, and client-focused demeanor
• Ability to multitask and stay calm in a fast-paced environment
• Positive attitude and team spirit

Hours

• Wednesday 10am - 4.30pm
• Thursday 10am- 8pm
• 1 in four Saturdays 9am - 4pm
• Holiday cover also required

Why Join Them

• Work in a stylish, modern environment with a supportive team
• Staff discounts on products and services
• Team nights out
• Free parking
• Team incentives
• Great rates of Pay