Part-Time Patient Pathways Coordinator

University Hospital Southampton NHS Trust; Southampton; Hybrid; GBP 24,000 - 27,000; Part time

Job summary

A leading healthcare provider in Southampton is looking for a part-time Patient Pathway Coordinator. This role offers flexible working hours and involves making appointments, managing clinics, and ensuring follow-up appointments are booked. Ideal candidates should have administration qualifications and customer service experience, along with good knowledge of medical terminology and hospital computer systems. Join a committed team in an inclusive environment that values your contributions.

Qualifications

• Experience as an administrator or secretary in a customer-focused environment.
• Proficiency in hospital computerized patient systems.
• Experience in understanding and analyzing patient pathways.

Responsibilities

• Make appointments for fibre scans and other appointments.
• Set up and manage clinics in liaison with consultants.
• Ensure follow-up appointments and diagnostics are booked.

Skills

Administration skills

Customer service

Problem-solving

Knowledge of medical terminology

Computer skills with patient systems

Education

Good standard of secondary education (GCSE)

Level 3 qualification in administration/customer service

Job description

A leading healthcare provider in Southampton is looking for a part-time Patient Pathway Coordinator. This role offers flexible working hours and involves making appointments, managing clinics, and ensuring follow-up appointments are booked. Ideal candidates should have administration qualifications and customer service experience, along with good knowledge of medical terminology and hospital computer systems. Join a committed team in an inclusive environment that values your contributions.