Part-Time Outbound Sales & Customer Care Pro

Altro; Norton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading UK manufacturer is seeking a part-time Outbound Customer Service Consultant to join their Customer Care Centre. In this proactive role, you will make outbound calls to nurture leads and support the sales team. The ideal candidate will have experience in customer service and the ability to meet KPIs. This position offers flexible working conditions along with enhanced family-friendly benefits.

Benefits

Enhanced family friendly benefits

25 days holiday plus bank holidays

Employee Benefits Hub discounts

Learning and Development opportunities

Defined contribution pension scheme

Life Assurance

Occupational Health services

Employee Assistance Programme

Volunteering day

Social Events

Retirement Planning support

Free eye tests

Long Service Awards

Free parking

Hybrid Working flexibility

Car Allowance for certain positions

Private Medical Scheme available

Qualifications

• Experience in outbound calling and delivering exceptional customer service.
• Ability to meet and exceed KPIs in a fast-paced environment.
• Strong communication and negotiation skills.

Responsibilities

• Make outbound calls to nurture leads and track projects.
• Book customer visits and appointments for the sales team.
• Follow up on marketing campaigns and convert opportunities.

Skills

Experience in outbound calling

Exceptional customer service

Strong communication skills

Negotiation skills

Self-motivated

Team player

Tools

Microsoft Office

CRM experience

Job description

A leading UK manufacturer is seeking a part-time Outbound Customer Service Consultant to join their Customer Care Centre. In this proactive role, you will make outbound calls to nurture leads and support the sales team. The ideal candidate will have experience in customer service and the ability to meet KPIs. This position offers flexible working conditions along with enhanced family-friendly benefits.