Part-Time Leisure Club Concierge

DHMP - Leisure; Peterborough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A premium leisure club in Peterborough is seeking a friendly and energetic Leisure Club Receptionist to be the welcoming face of their club. Responsibilities include greeting guests, managing check-ins and bookings, and providing an exceptional customer service experience. Ideal candidates will have excellent communication skills and a customer-service focus, with flexible availability including evenings and weekends. The position offers meals on duty, uniform provision, and various employee benefits including discounted hotel rates.

Benefits

Meals on duty

Uniform provided

Life Assurance

Employee Assistance Program

Recognition Programs

Learning and development opportunities

Well-being program

Leisure membership

Discounted rates on hotel rooms worldwide

Qualifications

• Customer-service focused with a positive attitude.
• Previous experience in hospitality, leisure, or reception is an advantage but not essential.
• Flexible availability, including evenings and weekends.

Responsibilities

• Greet guests and members with warmth and professionalism.
• Handle check-ins, memberships, bookings, and payments.
• Ensure exceptional customer service at all times.

Skills

Excellent communication and interpersonal skills

Customer-service focused

Confident using booking systems

Ability to multitask

Job description

A premium leisure club in Peterborough is seeking a friendly and energetic Leisure Club Receptionist to be the welcoming face of their club. Responsibilities include greeting guests, managing check-ins and bookings, and providing an exceptional customer service experience. Ideal candidates will have excellent communication skills and a customer-service focus, with flexible availability including evenings and weekends. The position offers meals on duty, uniform provision, and various employee benefits including discounted hotel rates.