Part-Time Customer Support Specialist – Growth Path

lloyds banking group; Louth; On-site; GBP 22,000 - 24,000; Part time

Job summary

A leading banking institution in England is seeking a part-time Customer Support representative to provide face-to-face assistance in their branches. The ideal candidate will cultivate relationships and empathize with customers to deliver an exceptional service experience. This role offers skill development opportunities and a pathway to various career paths within the organization. The package includes competitive salary and flexible working options.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Discounted shopping

Wellbeing initiatives

Generous parental leave policies

Qualifications

• No previous financial services experience required.
• The ability to quickly build relationships for great customer experience.
• Passion to empathize and act with integrity towards customers.

Responsibilities

• Provide face-to-face support to customers in branches.
• Transition into various roles, including remote customer service.
• Support customers through different communication channels.

Skills

People person

Relationship building

Empathy

Commitment to customer

Team collaboration

Job description

A leading banking institution in England is seeking a part-time Customer Support representative to provide face-to-face assistance in their branches. The ideal candidate will cultivate relationships and empathize with customers to deliver an exceptional service experience. This role offers skill development opportunities and a pathway to various career paths within the organization. The package includes competitive salary and flexible working options.