Part-Time Customer Support Executive — Elevate CX

First Recruitment Services; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency in the UK is seeking a part-time Customer Support Executive to join a collaborative team in Hove. The role involves engaging with customers across various platforms, managing appointments, and providing vital support to ensure a smooth operation. Ideal candidates will have customer service experience and strong communication skills. Benefits include 31 days annual leave, a pension scheme, and opportunities for career progression. Salary ranges from £13.33 to £14.62 per hour.

Benefits

31 days annual leave pro rata

Pension scheme

Free onsite parking

Career development opportunities

Qualifications

• Experience in a busy customer service environment.
• Ability to engage confidently with customers in B2B and B2C settings.
• Prior experience in a call center or administrative role.

Responsibilities

• Communicate with customers via telephone, email, social media, and online chat.
• Respond to customer queries and requests.
• Schedule and manage customer appointments.

Skills

Customer engagement

Problem-solving

Teamwork

Job description

A recruitment agency in the UK is seeking a part-time Customer Support Executive to join a collaborative team in Hove. The role involves engaging with customers across various platforms, managing appointments, and providing vital support to ensure a smooth operation. Ideal candidates will have customer service experience and strong communication skills. Benefits include 31 days annual leave, a pension scheme, and opportunities for career progression. Salary ranges from £13.33 to £14.62 per hour.